Brand Certified
Sonic Drive-In
3.8(1358 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
120 West Broadway, West Memphis, AR
72301, United States
Certified by Sonic Drive-In • Mar 01, 2026
(870) 732-4452
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/ar/west-memphis/120-west-broadway/store-3087
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in West Memphis, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 120 West Broadway for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.8
1,358 reviews
5 stars
603
4 stars
306
3 stars
201
2 stars
78
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service received.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about freshness and taste.
Service Speed
Many customers experienced long wait times for their orders, often citing slow service as a major issue.
Location Issues
Customers noted that many stalls were out of order, leading to frustration and inconvenience during visits.
- SPshelby pruitt4 days ago1.0Burger was cold, I asked for extra chocolate in my ice cream and I didnt get any. I ordered online and for some reason the cheddar peppers dont come with ranch but when you order in person they do? and you dont pay extra? Ive had multiple experiences of incompetence the last couple of months going to this location. Do not recommend going here instead would go to the one in marion.
- JFJoseph Finney4 days ago4.0Love it
- CKCHARLOTTE KIRKPATRICKJan 3, 20263.0The car hops are good but the people inside this location on Broadway West Memphis are rude and snippy
- BRBrook RodriquezDec 30, 20252.0Slow to to my order and most of time it will be incorrect
- SSSheilaDec 17, 20252.0I've been to a lot of Sonics but this is the worst!!! Just follow the instructions... No topping on my banana shake... What did they give me...topping! I specifically asked for tomato... Extra pickle... Extra mayo... that's it...! What did I get?... that... along with onion and lettuce 😔. There hamburger tasted old... rank! They did get the diet coke right with no ice 😆. That's why you (tip) because you hope they get it right. (Not)
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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