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McDonald's

3.0
(1800 reviews)

Business Details

3901 Petro Rd, West Memphis, AR
72301, United States
(870) 735-6881
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3901 Petro Rd, West Memphis, AR
72301, United States

Hours

Reviews

3.0
1,800 reviews
5 stars
505
4 stars
298
3 stars
298
2 stars
166
1 star
533

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted dirty floors, unkempt bathrooms, and overall unsanitary conditions.

Service Speed

Customers frequently reported long wait times for food, with some waiting over 30 minutes.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items.

Customer Service

Several reviews mentioned rude or unprofessional staff, contributing to a negative experience.

Food Quality

While some customers found the food fresh, many complained about cold or poorly prepared items.
  • CD
    China Doll
    Feb 8, 2026
    1.0
    TERRIBLE
  • MA
    Mayte Aguilar
    Jan 2, 2026
    1.0
    WORST MCDONALDS!! Nasty smell as you walk in, greasy floors, bathrooms very dirty. Food took around 25 minutes fries, burgers and sandwiches were cold. No ice on soda machines and only one machine working. Awful customer service.
  • MS
    Montoya Smith
    Dec 26, 2025
    1.0
    No one can or tries to read. Waited 30 mins for curbside and still had to go in the building. Floors are greasy. Food was wrong. Just awful experience all around.
  • AW
    Ari White
    Dec 7, 2025
    1.0
    The food was good and fresh but I found it very weird how one of the employees took time out one there shift to sit and look inside my car to see if my face is familiar, mind the guy doesn't know me or who was in the car with me. I found it very suspicious and weird. He looked at me like we knew each other and another guy ran outside near the car to get a closer look at me. I don't know what y'all have going on but please do better with service, I have a boyfriend I'm not looking for a man outside of my relationship if he thought that's what I was going for.
  • AJ
    angela jackson
    Dec 1, 2025
    1.0
    I was in the women’s bathroom and a man employee with a black hoodie perceded to come into the women’s bathroom and start to clean I said someone’s in here and he didn’t say a word came to my stall door and tried to open it I left out and tried to call the McDonald’s it says the person your calling voicemail box is not set up I’m to shook up to go back inside I will be getting a lawyer and sue that was uncalled for

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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