Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,787 reviews
5 stars
502
4 stars
297
3 stars
298
2 stars
164
1 star
526
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.
Cleanliness
Multiple reviews highlighted poor cleanliness in the dining area and restrooms, with reports of dirty floors and tables.
Food Quality
While some customers enjoyed their food, many complained about cold or improperly prepared items.
Management Issues
Several reviews mentioned unhelpful or rude management, contributing to a negative customer experience.
Inconsistent Hours
Customers noted that the location often did not adhere to advertised 24-hour service, leading to frustration.
- JBJ Bobb2 days ago1.0Online says open 24 hours but they are closed at night
- RERio ExpediteNov 14, 20251.0I was here November 13 around 3pm and November 14th around 12pm I had no choice. There is no fast food around here, ordered it dine in, When you walked in restaurant, you feel bad smell inside. I went to restroom for wash my hands. There’s no soap. I ordered it combo! Chicken nuggets are cold Fries cold Burgers cold Even I ordered hot coffee was cold! What kind of management over here but they need to change whole team! I ordered dine in but but they give me in bad I supposed to get medium coffee. They give me a small coffee.! Also employees talking very loud no need!
- DHDAMAX HFMNov 1, 20253.0Upon arrival at the mic to order food, I was greeted politely and in a timely manner. So I ordered 2 hot and spicy and a medium fry and a the new frappe. They read everything back to be to confirm and it was correct. I paid for the food and got the food pretty quick… everything was fresh and good, buuuuut they forgot to put pickles on both of my sandwich. I was on break so I didn’t have time to go back and have them fix it so I just gave the sandwiches away, it upset me. The only way I eat a hot and spicy is with pickles I can’t eat them without. Great service and all but this location didn’t follow what I ordered.
- AKAdam KembleOct 28, 20251.0If you really want McDonald’s, I suggest you go to the next one or go to Wendy’s down the street or maybe the KFC Taco Bell this is the worst McDonald’s I’ve ever dealt with in my life. They can’t even get orders right this is like the third time I didn’t get my stuff and I ordered through the app.
- BMBrandon MuseOct 25, 20255.0Went to the zoo boo and Showed up an hour before close and was treated with more kindness and respect than I've ever been in a mcdonalds lobby was spotless they treated my kids like their own idk who the manager is but the night shift crew were a 10/10 absolutely incredible people the whole lot of them
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 3901 Petro Rd, West Memphis?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does McDonald's at this location offer drive-thru service?
Yes, drive-thru is available daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What delivery hours does McDonald's provide for this location?
Delivery service is available daily from 5:00 AM to 11:59 PM.
How can I place an order for delivery or pickup at McDonald's West Memphis?
You can order through the McDonald's App or via the delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's at 3901 Petro Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any loyalty or reward programs offered by this McDonald's location?
Yes, through MyMcDonald's Rewards you can earn points for free food. More information is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Is there WiFi available at this McDonald's?
Yes, WiFi service is available at this location.
What other food options are nearby McDonald's on Petro Rd?
Nearby options include IHOP for breakfast and brunch, Godfather's Pizza Express for pizza, Denny's diner, KFC for chicken, and Subway for sandwiches.
Are there gas stations near the McDonald's at 3901 Petro Rd for travelers?
Yes, several gas stations nearby include Valero, Shell, Amoco, Petro Stopping Center, Petro Travel Center, CAT Scale, and Love's Travel Stop, convenient for fueling up before or after your meal.
What nearby services can customers access when visiting McDonald's at West Memphis?
Close services include Blue Beacon of Memphis for car wash and auto detailing, Western Union for money transfers, and Deluxe Inn and Super 8 motels for accommodations.