McDonald's

3.2
1636 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1800 Missouri Ave, West Memphis, AR
72301, United States

Hours

Reviews

3.2
1,636 reviews
5 stars
476
4 stars
310
3 stars
307
2 stars
151
1 star
392

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including burnt items, stale food, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms.

Management Problems

Many customers expressed dissatisfaction with management, citing poor staff training and lack of organization.
  • RR
    rd r
    Jan 3, 2026
    1.0
    Nasty food, the place was nasty dirty and employees was getting high in bathroom when I went to use the restroom.
  • DS
    Dave Smith
    Jan 1, 2026
    1.0
    Woman handed me my bag with half my order in it and when i said something about it she asked for the bag back and accused me of stealing the food i didn’t receive in the first place. did not enjoy the nasty lady licking her fingers digging through my bag before giving it back. Terrible waste of money.
  • BR
    Brook Rodriquez
    Dec 30, 2025
    3.0
    Workers was unorganized and got order wrong
  • EP
    Eric Petty
    Dec 26, 2025
    1.0
    They tried to take my pennies instead of giving me a nickel, Stating they don't have pennies. I wouldn't let them rob me and got a refund. The manager is wild and out. I could hear here from inside screaming ,"we ain't got no pennies ".
  • HH
    Hannah
    Dec 21, 2025
    1.0
    Me and my family was ordering breakfast. They wouldn’t let us order a combo and then when we asked for mustard they didn’t have any. The food was burnt as well. Someone was fussing at the employees in front of the restaurant even though there was only 2 other guest in there with me and my family. They acted like they did not want to work.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1800 Missouri Ave, West Memphis, AR?

The McDonald's at 1800 Missouri Ave is open for dining from 5:00 AM to 11:00 PM every day.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.