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McDonald's

3.2
(1650 reviews)

Business Details

1800 Missouri Ave, West Memphis, AR
72301, United States
(870) 732-3527
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1800 Missouri Ave, West Memphis, AR
72301, United States

Hours

Reviews

3.2
1,650 reviews
5 stars
479
4 stars
311
3 stars
308
2 stars
154
1 star
398

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unorganized staff, and rude behavior from employees.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, stale, or improperly cooked items.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant and bathrooms.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by negative feedback.
  • SP
    Santos Perez
    2 days ago
    5.0
    All good here. Very nice people.
  • RA
    Rick Arnhart
    Feb 15, 2026
    3.0
    We hit the drive thru and got a couple of burgers. We originally ordered 2 double quarter pounders and was told they were out. Really? Out of quarter pounders? All they had was 1 single quarter pounder so we took that and a big Mac. I don't know about the Big Mac but the quarter pounder and my fries were cold. They were also really slow . They stated they only had 2 people working at that time. How long does it take to bag a couple of cold burgers and fries? Just curious.
  • CH
    Christopher Houston
    Feb 14, 2026
    1.0
    Trying to order some food from that location the gentleman microphone wasn’t working that properly. Then when I did try to order, he told me it would be 10 minutes. He was the only one working, but he was very, very rude.
  • RM
    Rodney Mcclanton
    Feb 7, 2026
    5.0
    Our Large bubba enjoy one length both time
  • JP
    James Poole
    Feb 6, 2026
    1.0
    Didn’t receive the things I paid for

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1800 Missouri Ave, West Memphis, AR?

The McDonald's at 1800 Missouri Ave is open for dining from 5:00 AM to 11:00 PM every day.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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