Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
900 N Airport Rd, West Memphis, AR
72301-2801, United States
Hours
Reviews
3.8
858 reviews
5 stars
378
4 stars
203
3 stars
113
2 stars
41
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, slow order taking, and incorrect orders.
Food Quality
While some customers enjoyed the food, others found it overpriced and inconsistent, with complaints about cold fries and incorrect items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Customer Experience
Mixed experiences with customer service, with some praising friendly staff while others reported unprofessional behavior.
- CKCHARLOTTE KIRKPATRICKJan 2, 20264.0Usually take the kids they are mostly pretty busy and they still get it right and with a great attitude
- MMMichelle MunozDec 28, 20255.0Yummy! Fresh! OVERALL GREAT SERVICE 💯
- CLCiyu LayturNov 13, 20253.0I went to this one since it wasn't too far from where I work. All of the other locations in Memphis are now too out of the way. Plus, I hadn't had DQ in some years and I wanted a chocolate covered strawberry blizzard. Getting my food was fairly quick, but the guy at the window (gave the impression of being a manager) didn't do the flip when he handed me the blizzard. Did you guys stop doing this? Later, when I finally sat down to enjoy it, I got about halfway through the medium I purchased only to discover that the mix-ins didn't go any further into the product. Very disappointing. I threw the rest away. Do better DQ.
- FDfilius draculNov 11, 20251.0Absolute rip off. $21 for a small blizzard, tiny cheese curds and a 3 inch chicken sandwitch. Refused to give us a cup of water, but then charged another dollar for a cup of ice.
- QEQuantavious Edwards,srOct 18, 20255.0The employees at the Dairy Queen have excellent customer service ,dedicated ,and patience .Whoever reading this from the higher up I hope you can give them a raise just off efforts and the ability to get the job done !
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats are offered at Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and soft-serve ice cream cones.
What are the opening hours of Dairy Queen Grill & Chill in West Memphis?
Dairy Queen Grill & Chill is open daily from 9:30 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly, offers booster seats, high chairs, and welcomes children.
Does this Dairy Queen location provide free Wi-Fi?
Yes, Dairy Queen Grill & Chill offers free Wi-Fi to its customers.
Where is Dairy Queen Grill & Chill located?
It is located at 900 N Airport Rd, West Memphis, AR 72301-2801, United States.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place an order for pickup online via their website.
What nearby gas stations can I visit when coming to Dairy Queen Grill & Chill?
There are several nearby gas stations including multiple Shell stations and Phillips 66 Gas, which can be convenient for refueling before or after your visit.
Are there any parks or recreational areas near Dairy Queen Grill & Chill?
Yes, T. Rodgers Park, Tilden Rodgers Sports Complex, Tilden Rogers Complex, and Tildon Rogers Park are nearby, offering great spots for sports and recreation before or after your meal.
What dining options are available near Dairy Queen Grill & Chill besides it?
Nearby dining includes Loretta's Express Catering, SunRise Diner, Pancake Factory, and Huddle House, offering various American and breakfast & brunch choices.