Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
900 N Airport Rd, West Memphis, AR
72301-2801, United States
Hours
Reviews
3.8
853 reviews
5 stars
377
4 stars
199
3 stars
113
2 stars
41
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude and unprofessional behavior.
Food Quality
Food quality is inconsistent; while some customers enjoyed their meals, others found them mediocre or disappointing.
Speed of Service
Service speed is a common complaint, with many customers noting long wait times for orders.
Cleanliness
Concerns about cleanliness in the dining area and bathrooms were mentioned by several customers.
Operational Issues
Frequent issues with closing times and drive-thru only service led to customer frustration.
- CLCiyu LayturNov 13, 20253.0I went to this one since it wasn't too far from where I work. All of the other locations in Memphis are now too out of the way. Plus, I hadn't had DQ in some years and I wanted a chocolate covered strawberry blizzard. Getting my food was fairly quick, but the guy at the window (gave the impression of being a manager) didn't do the flip when he handed me the blizzard. Did you guys stop doing this? Later, when I finally sat down to enjoy it, I got about halfway through the medium I purchased only to discover that the mix-ins didn't go any further into the product. Very disappointing. I threw the rest away. Do better DQ.
- FDfilius draculNov 11, 20251.0Absolute rip off. $21 for a small blizzard, tiny cheese curds and a 3 inch chicken sandwitch. Refused to give us a cup of water, but then charged another dollar for a cup of ice.
- SSSheilaOct 21, 20254.0Bathroom could use touching up. No ketchup in my bag...😔
- QEQuantavious Edwards,srOct 18, 20255.0The employees at the Dairy Queen have excellent customer service ,dedicated ,and patience .Whoever reading this from the higher up I hope you can give them a raise just off efforts and the ability to get the job done !
- DFDavid FunderburgAug 28, 20251.0Took to long for someone to take order
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats are offered at Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and soft-serve ice cream cones.
What are the opening hours of Dairy Queen Grill & Chill in West Memphis?
Dairy Queen Grill & Chill is open daily from 9:30 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly, offers booster seats, high chairs, and welcomes children.
Does this Dairy Queen location provide free Wi-Fi?
Yes, Dairy Queen Grill & Chill offers free Wi-Fi to its customers.
Where is Dairy Queen Grill & Chill located?
It is located at 900 N Airport Rd, West Memphis, AR 72301-2801, United States.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place an order for pickup online via their website.
What nearby gas stations can I visit when coming to Dairy Queen Grill & Chill?
There are several nearby gas stations including multiple Shell stations and Phillips 66 Gas, which can be convenient for refueling before or after your visit.
Are there any parks or recreational areas near Dairy Queen Grill & Chill?
Yes, T. Rodgers Park, Tilden Rodgers Sports Complex, Tilden Rogers Complex, and Tildon Rogers Park are nearby, offering great spots for sports and recreation before or after your meal.
What dining options are available near Dairy Queen Grill & Chill besides it?
Nearby dining includes Loretta's Express Catering, SunRise Diner, Pancake Factory, and Huddle House, offering various American and breakfast & brunch choices.