McDonald's

3.1
747 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1148 Main Street, Vilonia, AR
72173, United States

Hours

Reviews

3.1
747 reviews
5 stars
191
4 stars
155
3 stars
140
2 stars
59
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, with customers frequently receiving the wrong items or missing components.

Food Quality

Feedback indicated that food quality was often poor, with reports of cold, overcooked, or stale items, including specific complaints about fries and burgers.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty, with unclean tables and floors, which detracted from the overall customer experience.
  • DS
    Desarai Starr
    Nov 9, 2025
    1.0
    I waited at the window for 20 minutes to get this. I did ask for extra mustard and that I got. I actually had to wipe some mustard off my burger to be able to eat it. I probably wouldn’t leave a complain if it was simply the sauce. Accidents happen the bottle could have been new, but to wait so long when only 1 other car was there, while I watched 3 of the employees talking to a “customer” hanging out at the counter. The service and wait time at this location is always terrible
  • TZ
    Terry Zarlingo
    Nov 9, 2025
    1.0
    Can never get a frappe, or a mocha, machines are constantly down! They don’t let you use certain app discounts because no one bothered to proper train employees on how!
  • HC
    Heather Cash
    Oct 27, 2025
    3.0
    The ordering and wait time to get food was ridiculously long wait time. I spent 30 minutes from order time to being handed my food.
  • NP
    Nolan Pace
    Oct 23, 2025
    1.0
    I have been to McDonalds in many places and I they have all made mistakes because mistakes happen and I understand that but this McDonalds in Vilonia has got to be the worst. If you go through the drive through, 95% of the time you wait there to order for up to if not over 30 minutes and that’s with only a couple cars in the drive through. If you order online and go through the drive through, they cannot find the code/order and you end up having to come in. The food, more times than not, is cold. Perfect example of cold food is the fries and chicken McNuggets. The McMuffin is so hard and tough. Today we ordered pancakes and they did not give us any syrup. Why would you think a person would want pancakes without syrup and no my wife did not tell them “no syrup.” Everyone makes mistakes but Vilonia McDonalds is beyond bad. It has been this way for years too. I know people complain yet, nothing changes. Things need to change because the people living here or visiting Vilonia deserves better.
  • EH
    Elizabeth Hildebrand
    Oct 17, 2025
    1.0
    They really need to shut this place down if they can’t get more/better staff. The guy at the window was a total jerk and should honestly be working in the back where there are no customers. Seeing as they’re short staffed, the food was not great.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1148 Main Street, Vilonia, AR?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer drive-thru service and what are its drive-thru hours?

Yes, this McDonald's offers drive-thru service. The drive-thru hours are 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and extended until midnight on Friday and Saturday.