Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.
Food Quality
Food quality was inconsistent, with some reviews highlighting fresh and hot meals, while others complained about cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
Wait Times
Customers often experienced long wait times, especially during busy hours, leading to frustration.
RH
Richard H
2 days ago
5.0
Really good big Mac and fries
JN
Jessica Nolan
Feb 17, 2026
1.0
Whoever owns this McDonald's needs to come retrain their staff and drug test them all. Undercooked food, messed up orders, and an extremely long wait for everyone to be using the app. Longest wait at a McDonald's every time we go for undercooked and stale food
CN
Connie Neal
Jan 26, 2026
1.0
Lobby was very dirty and trash on a few tables. Asked for fresh fries and got fries that had been re-dropped.
TL
Trisha Lingo
Jan 14, 2026
1.0
Literally messes my order up over and over again . I work long hours me and my kids eat it often . And they always mess up in the evening and then get mad if u call and literally laugh like oh it’s. Karen . No it’s someone who spend there hard earned money and u can’t seem to ever get it right . Like when u have a car full of kids u don’t think always to check the bag but u know they know when they forgot something … the managers are a joke … I would be sad to be the owner cause your workers obv don’t care very much about your reputation…
BM
Brandon Myers
Dec 27, 2025
5.0
Never get a wrong order and food is always hot and fresh