Dairy Queen Grill & Chill

4.0
296 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2811 Alma Hwy, Van Buren, AR
72956, United States

Hours

Reviews

4.0
296 reviews
5 stars
163
4 stars
56
3 stars
30
2 stars
21
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality, with some praising the ice cream and burgers while others complained about cold or poorly prepared items.

Friendly Staff

Several reviews highlighted friendly and helpful staff members, particularly in difficult situations.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions.

Pricing Concerns

Many customers felt that prices were too high for the quality and quantity of food received.
  • OO
    Orion
    Nov 14, 2025
    1.0
    Went here to get plain soft serve ice cream for my girlfriend since she has stomach ulcers and her wisdom teeth were taken out three days ago. The manager on duty, Bethany, refused to serve us a vanilla ice cream cone without the cone, in a cup; she instead insisted on charging us a dollar more for the sundae, insisting that the plastic cup cost more than a cone. I will never spend money at this location again.
  • AB
    Andrea Bowers
    Nov 2, 2025
    5.0
    An ice cream delight
  • DV
    Daunte Vivone
    Nov 1, 2025
    5.0
    Came here for my birthday and had issues with the birthday promotion and the manager helped out with our order and a free cone with purchase. 10/10 management, Thank you.
  • TL
    Theodore Leighton
    Oct 31, 2025
    4.0
    Still don't understand why you can't get a Steak finger basket here in Arkansas
  • DN
    David Nichols
    Oct 24, 2025
    1.0
    The last 3 times I've been the fries have not came out hot and then tonight they attempted to pass off grease soaked fries as freshly fried. And the manager on duty in the evening has an attitude about it any time you bring it up with her as if you're bothering her. Asked a second time for fresh fries and never got them until after we got our ice cream.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Van Buren, AR?

The Dairy Queen Grill & Chill at 2811 Alma Hwy in Van Buren, AR, is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

What specialty menu items does Dairy Queen Grill & Chill offer?

The restaurant features Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com.