Dairy Queen Grill & Chill

4.1
299 reviews
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Business Details

2811 Alma Hwy, Van Buren, AR
72956, United States
(479) 437-5692
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2811 Alma Hwy, Van Buren, AR
72956, United States

Hours

Reviews

4.1
299 reviews
5 stars
165
4 stars
57
3 stars
30
2 stars
21
1 star
26

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently noted that the restaurant is clean and well-maintained.

Service Issues

Many reviews highlighted problems with service, including long wait times, incorrect orders, and rude staff.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food quality, including cold items and incorrect orders.

Friendly Staff

Several customers praised the friendliness and helpfulness of the staff, particularly in difficult situations.

Pricing Concerns

Multiple reviews mentioned that prices are perceived as high relative to the quality and quantity of food received.
  • TC
    timothy coleman
    Jan 2, 2026
    5.0
    VERY CLEAN! The employees 'go the extra mile' to make sure your order is correct and ensure your experience is a good one. A+++ employees! B-E-A-UTIFUL inside... Large windows that let a lot of light in... Outside tables too.
  • RH
    Randy H
    Dec 28, 2025
    4.0
    Nice fast food restaurant and very clean. The ice cream alone is worth the trip.
  • OO
    Orion
    Nov 14, 2025
    1.0
    Went here to get plain soft serve ice cream for my girlfriend since she has stomach ulcers and her wisdom teeth were taken out three days ago. The manager on duty, Bethany, refused to serve us a vanilla ice cream cone without the cone, in a cup; she instead insisted on charging us a dollar more for the sundae, insisting that the plastic cup cost more than a cone. I will never spend money at this location again.
  • DV
    Daunte Vivone
    Nov 1, 2025
    5.0
    Came here for my birthday and had issues with the birthday promotion and the manager helped out with our order and a free cone with purchase. 10/10 management, Thank you.
  • TL
    Theodore Leighton
    Oct 31, 2025
    4.0
    Still don't understand why you can't get a Steak finger basket here in Arkansas
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Van Buren, AR?

The Dairy Queen Grill & Chill at 2811 Alma Hwy in Van Buren, AR, is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

What specialty menu items does Dairy Queen Grill & Chill offer?

The restaurant features Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com.