Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some praising the ice cream and burgers while others complained about cold or poorly prepared items.
Friendly Staff
Several reviews highlighted friendly and helpful staff members, particularly in difficult situations.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions.
Pricing Concerns
Many customers felt that prices were too high for the quality and quantity of food received.
OO
Orion
Nov 14, 2025
1.0
Went here to get plain soft serve ice cream for my girlfriend since she has stomach ulcers and her wisdom teeth were taken out three days ago. The manager on duty, Bethany, refused to serve us a vanilla ice cream cone without the cone, in a cup; she instead insisted on charging us a dollar more for the sundae, insisting that the plastic cup cost more than a cone.
I will never spend money at this location again.
AB
Andrea Bowers
Nov 2, 2025
5.0
An ice cream delight
DV
Daunte Vivone
Nov 1, 2025
5.0
Came here for my birthday and had issues with the birthday promotion and the manager helped out with our order and a free cone with purchase. 10/10 management, Thank you.
TL
Theodore Leighton
Oct 31, 2025
4.0
Still don't understand why you can't get a Steak finger basket here in Arkansas
DN
David Nichols
Oct 24, 2025
1.0
The last 3 times I've been the fries have not came out hot and then tonight they attempted to pass off grease soaked fries as freshly fried. And the manager on duty in the evening has an attitude about it any time you bring it up with her as if you're bothering her. Asked a second time for fresh fries and never got them until after we got our ice cream.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Van Buren, AR?
The Dairy Queen Grill & Chill at 2811 Alma Hwy in Van Buren, AR, is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
What specialty menu items does Dairy Queen Grill & Chill offer?
The restaurant features Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com.
Does Dairy Queen Grill & Chill provide outdoor seating and family-friendly amenities?
Yes, they offer outdoor seating, booster seats, high chairs, are family-friendly, and have free WiFi available.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, the location features a drive-thru for convenient ordering and pickup.
How can I order food ahead from Dairy Queen Grill & Chill in Van Buren?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/71167/ for convenient service.
What is the contact phone number for Dairy Queen Grill & Chill at 2811 Alma Hwy?
You can reach Dairy Queen Grill & Chill by phone at +1 479-437-5692.
Are there other dining options near Dairy Queen Grill & Chill in Van Buren?
Yes, nearby options include another Dairy Queen-Van Buren and Casey's gas station convenience store which also offers pizza.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
After your visit, you might explore Price Cutter Food Warehouse for grocery shopping or Sips & Sweets VB, a local coffee shop and bakery.
Is there a place nearby where I can get automotive services after dining at Dairy Queen?
Yes, Rhodes Chevrolet Service and AutoZone are nearby, providing automotive repair and parts services.
Are family services available near Dairy Queen Grill & Chill?
Pediatrics Plus - Van Buren, a daycare and preschool, is situated nearby, making it convenient for families visiting the area.