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McDonald's

3.6
(1074 reviews)

Business Details

500 Industrial Park Drive, Trumann, AR
72472, United States
(870) 483-5767
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 Industrial Park Drive, Trumann, AR
72472, United States

Hours

Reviews

3.6
1,074 reviews
5 stars
399
4 stars
246
3 stars
201
2 stars
87
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality noted, with some customers receiving fresh and hot meals while others reported cold or poorly made food.

Cleanliness

Concerns raised about cleanliness and maintenance of the restaurant, including dirty bathrooms and poorly maintained equipment.
  • DL
    Dannii Loudd
    3 days ago
    1.0
    Ordered delivery $50+. My autistic nephew (3 years old) was ordered a happy meal to which they only put FRIES IN (no chicken nuggets, apples, drink) VERY SAD MEAL, actually… NO DRINKS were brought that were paid for. No actual receipt was brought. No refund was given. Fries were soggy that were brought and she still hasn’t received any food that she was missing. Instead she got a fb message from the MANAGER name calling her for THEIR mistake. THIS IS LUDICROUS. Do not waste your money or the time you’ll spend waiting for nasty food or a shitty experience. I hope they get shut down or a new team of management. Save your money or spend it somewhere else. Food is too expensive and not worth eating and this isn’t something that someone should be getting harassed over.
  • AA
    Amy
    Feb 14, 2026
    1.0
    McDonald's food is McDonald's food so that's why it's a 3. However BOTH of the women working the window yesterday were beyond hateful and rude!! I've been to many drive throughs and THIS was by far the WORST experience of human interaction I've experienced in ages in the fast food restaurant.
  • OB
    Onur Berkan
    Dec 26, 2025
    5.0
    Beautiful setting and welcoming people
  • BB
    Billy Joel Beach
    Dec 9, 2025
    5.0
    Hot coffee and great employees. William Pereszlay
  • SR
    Shelia Roessle
    Oct 31, 2025
    5.0
    Great customer service, fun Halloween decorations, awesome breakfast!

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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