Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tontitown, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1062 W. Henri De Tonti Blvd. for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
803 reviews
5 stars
347
4 stars
182
3 stars
105
2 stars
62
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with long wait times at both the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Customer Service
Several customers experienced rude or indifferent service from staff, contributing to a negative overall impression.
- ZDZania DiazDec 4, 20251.0Took about 2 minutes for someone to come to the drive thru . I order a sandwich with no pickles. 5 or 7 minutes later I get my sandwich with 5 pickles In it. What a place. Not only I wait for a long time so they can get my order wrong. The funny thing is the guy who gave me the order repeated my order. No pickle right …
- SHS HNov 24, 20251.0I came here for lunch with my Mom today & Elizabeth took our order & I have never in my life been spoken to SO rudely. She was impatient & rude. You can't talk to customers like that. Terrible service.
- NMNick MorganSep 6, 20251.0This might possibly be the most mismanaged, un-led, disorganized Sonic in North America. This is a pic of the strawberry slush I got today. All four of them looked like this. The reasoning “our slush machine is extra thick today” Let’s not pretend, your slushies come from a bib system. Whoever is running the store needs to either maintain the equipment or change the empty bib out. This isn’t the 1st, 2nd, or even 5th time this location has failed to deliver. Last week, I waited at the drive thru menu for 9 minutes while the girl at the window visited with her friends who were outside their car standing around the pickup window. Multiple times orders have been wrong, missing items, etc. I’m a multi-unit owner of a national franchise. I understand the challenges of running restaurants, building culture in your stores, and maintaining excellence. I LOVE Sonic, but this absolutely misses the mark. Reach out if you’d ever like some operational help.
- HCHeather CliftAug 25, 20255.0Strawberry milkshake drive thru
- SHSusanB HecoxJul 24, 20255.0I love sonic