Dairy Queen Grill & Chill

Reviews

• CK

  Carolyn Knight

  3 days ago
  2.0
  When this first opened it was so clean and food was good for fast food. The last year everytime we go workers are either trained poorly or just don't realize that the customers shouldn't have to wait for them to get off their cell phones including the manager. The last time we went for blizzards they literally were like soup. The hot fudge was burnt. The workers stand around while tables need cleaning. Such a shame! They need to hire new management.
• AB

  Abbi Bartha

  Oct 18, 2025
  5.0
  The general manager, Jessica, from Springdale location was working tonight at this location And was amazing. We had placed an online order and whenever we had gotten home, one of the chicken strip baskets was wrong. I took this back and she had helped me fix the issue and gave me a new box with the correct food. Jessica was very friendly and had the best customer service skills. She has definitely changed this location and how they serve their customers, I was very pleased with her tonight.
• VR

  Vern Riedel

  Sep 28, 2025
  5.0
  Girl behind counter very friendly seemed to really enjoy her job. Pumpkin pie blizzard!
• LB

  Lexi Burkett

  Sep 6, 2025
  1.0
  I had already left a review that I didn’t enjoy my experience about a month ago. I ate inside and from the start when the woman took our order she was extremely rude, the floor was disgusting, don’t get me started on the bathrooms… our food was good other than the ranch we ordered. It was chunky (never in my life have i seen chunky ranch). Once we left we got a nasty look from the woman that took our order.
• KM

  Kalyn McAvaney

  Aug 30, 2025
  1.0
  ⚠️⚠️⚠️⚠️DO NOT ORDER A CAKE FROM THIS LOCATION⚠️⚠️⚠️⚠️ If I could give zero stars once in my lifetime, I would use that one time for this store. I ordered a simple Spidey and his friends cake online on Tuesday, August 26, to be picked up on Saturday, August 30. I requested “Happy 6th Birthday Kas” written on top. However, when I went to pick it up today, the employees informed me that they had not made it. They explained that the cake decorator was not present, and the cake had not been prepared. This was unacceptable, and I asked to speak to a manager. Unfortunately, the manager was not present either. When I asked what they could do to rectify the situation, they were unable to provide any solutions. My son doesn’t have a birthday cake now, and I was left feeling angry and disappointed. To make matters worse, no one wanted to give me their name or the manager’s name. It’s clear that this store has a poor customer service record, and I strongly advise anyone considering ordering a cake from them to reconsider.

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