This profile is uncertified and using publicly sourced data
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Business Details
About
Bakery
Owners, Bill and Sheila Ford, along with their son Tyler, are bringing authentic New York-style bagels to Northwest Arkansas. Our bagels are handcrafted from scratch, then water boiled and baked fresh each day. Our motto is “Spreading joy, love, and cream cheese” as we not only want to provide delicious bagels to the community but also strive to create personal customer relationships.
Location
Ozark Mountain Bagel Co. at Johnson Mill
3632 Johnson Mill Boulevard, Springdale, AR
72762, United States
Hours
MondayClosed
Tuesday7:00 AM - 1:00 PM
Wednesday7:00 AM - 1:00 PM
Thursday7:00 AM - 1:00 PM
Friday7:00 AM - 1:00 PM
Saturday7:00 AM - 1:00 PM
Sunday7:00 AM - 1:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.