Wendy's

3.8
734 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4621 West Sunset Drive, Springdale, AR
72762, United States

Hours

Reviews

3.8
734 reviews
5 stars
295
4 stars
214
3 stars
107
2 stars
43
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, dry, or not fresh.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent order mistakes.

Cleanliness

Several customers noted that the restaurant was dirty, impacting their overall experience.

Management Concerns

Feedback indicated dissatisfaction with management, particularly regarding staff training and responsiveness to customer issues.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting good experiences and friendly staff.
  • AH
    Alexa Hernandez
    Oct 27, 2025
    5.0
    I decided to come to this Wendy’s for the first time after waiting in the McDonald’s drive-through across the street for 20 minutes just to put in my order. The staff at the Wendy’s were so kind they were very quick to take my order and they gave me my food very quickly while still keeping my food, hot and fresh. Chris specifically was very nice and helpful. Will be coming back again.
  • CC
    Cory
    Oct 25, 2025
    1.0
    Dry chicken sandwich. Dirty & slow.
  • SC
    Selah Carruba
    Oct 5, 2025
    5.0
    Best wendys around!!!
  • ZK
    Zack Kinsfather
    Oct 4, 2025
    2.0
    Shuts down tea stations early, forgets sauces, and unresponsive at window. 3/10 wouldn’t recommend.
  • DW
    Dustin Wisdom
    Jul 31, 2025
    1.0
    Wendy's hands down has the best burgers period.....price point is what you remember and it's just flipping awesome nothing left to say!! Ok now it's gonna happen from time to time and I get it but if your order is messed up which happen to mine....they should not only replace your meal but then work to make sure you want to eat here again...the folks working today showed no effort in making that happen not only that but didn't even replace my order saying that your fries were ok so I'm only going to replace the burgers because they are the ones that sucked the first time!!! Guys I'm so disappointed in Wendy's right now!!!!

Frequently Asked Questions About Wendy's

Is Springdale Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.