Wendy's

3.8
1056 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2000 South Pleasant, Springdale, AR
72764, United States

Hours

Reviews

3.8
1,056 reviews
5 stars
442
4 stars
252
3 stars
165
2 stars
74
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with several instances of poor customer service and management behavior.

Food Quality

There were multiple complaints about food being cold, improperly prepared, or unsatisfactory, with some customers expressing concerns about health and safety.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and overall inaccuracy in fulfilling requests.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and malfunctioning drink machines.
  • SV
    Sam Vignone
    Dec 16, 2025
    5.0
    Went to the drive-thru order was ready to use the mobile app
  • TT
    Trie Tilson
    Dec 4, 2025
    1.0
    I’m pregnant and I just came here to get something to eat for the night cause I don’t feel good just for my burger to be pink still 🙃
  • MM
    Mon
    Oct 18, 2025
    1.0
    I went in to this Wendy’s and had a bad experience, service was unfriendly and my food was missing when I got hope I ordered a biggie bag and I got 3 nuggets instead of the current amount. Upsetting to see how my favorite place turns out
  • ZC
    zero cool
    Oct 17, 2025
    1.0
    Serious Safety Issue – Be Careful! I ordered a meal from Wendy’s in Springdale, AR, and while drinking my beverage, I found a piece of clear plastic bag mixed in with the ice. I nearly choked on it before realizing what it was. This was extremely concerning and completely unacceptable for any restaurant. I tried to give the benefit of the doubt, but this kind of mistake is a major health hazard. I hope management takes this seriously and reviews their food and drink preparation process so no one else has to go through this.
  • AG
    Amber Gilmore
    Sep 27, 2025
    1.0
    Rude! We barely got in the door. I don't understand!

Frequently Asked Questions About Wendy's

Is Springdale Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Springdale?

The drive-through at Wendy's in Springdale is open daily from 6:30 AM to midnight.