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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springdale, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1306 S. Thompson Street for the ultimate SONIC experience!
Customers frequently reported slow service and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Mixed reviews on food quality, with some praising specific items while others complained about cold or poorly prepared food.
Staff Attitude
While some customers highlighted friendly and helpful staff, others experienced rudeness and unprofessional behavior from management.
Order Accuracy
Numerous complaints about missing items and incorrect orders, indicating a consistent issue with order accuracy.
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Dave McWhorter
3 days ago
1.0
I ordered through the app, and added sauces to my order. When I received my order, they werent all in there. I pressed the button and asked Gabby for the rest, in which she said I had to pay for them. I said that I did, and that it was on my receipt. Gabby angrily responded that she would send out her manager. I replied that I didn’t understand why there was a problem, but okay. The manager comes out, does not give me her name, and looks extremely angry. Her voice is shaky with anger as she tells me that no, I didnt pay for them. She then angrily starts explaining the app/sauce they’re allowed to give out policy. I cut her off because to be quite honest, it’s not that big of a deal. I don’t care too much about the app letting me add more sauces than they’re allowed to give. What I care about is how rude, angry, and ready for a fight the staff was. I asked a simple question, why arent all the sauces I ordered in my bag. But they wanted to come fight me about it in person so bad that I just left upset. I will not be coming back to this location. The food looks great though!
AH
Archie Hyatt
Feb 19, 2026
5.0
Fast and hot and the staff was great. The food was great
HF
Harmon Ferrell
Jan 29, 2026
1.0
This is the sonic I always go to the service here today was absolutely horrible