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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springdale, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4723 W. Sunset for the ultimate SONIC experience!
Many customers reported slow service, incorrect orders, and rude interactions with staff.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were noted for being dismissive and unprofessional.
Food Quality
The quality of food has declined, with several customers mentioning cold or improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, particularly with specific staff members who provided excellent service.
MM
Mariah Mazur
Feb 19, 2026
1.0
Got a pretzel it was hard no cheese Coke Zero had to much vanilla
TP
Tiffany Pledger
Feb 14, 2026
1.0
The chicken bites were hard as a rock. The cheeseburger was cold. The corn dog in wacky pack kids meal was burned and I ordered apple slices and got applesauce..Will never go back. I knew it took a while, takes time to burn everything.
KW
Kennedy Webb
Jan 8, 2026
1.0
Called to get help with an online order, had to call twice and on the second time the person answering was really rude and just hung up.
TH
Thomas Baylan Horrocks
Jan 2, 2026
5.0
Can't beat the drinks
DL
David Lumley
Dec 8, 2025
1.0
Why do ppl always want s tip when they can't get the order correct don't go