Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springdale, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4723 W. Sunset for the ultimate SONIC experience!
Location
Hours
Reviews
4.1
1,083 reviews
5 stars
545
4 stars
280
3 stars
136
2 stars
52
1 star
70
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
While some staff members received praise for their friendliness and efficiency, others were noted for being dismissive or rude.
Food Quality
The quality of food has declined according to several reviews, with complaints about cold food and incorrect preparation.
Wait Times
Customers experienced long wait times, especially during busy hours, leading to frustration.
Management Response
Some customers appreciated the efforts of management to address complaints and improve service.
- KWKennedy Webb4 days ago1.0Called to get help with an online order, had to call twice and on the second time the person answering was really rude and just hung up.
- THThomas Baylan HorrocksJan 2, 20265.0Can't beat the drinks
- DLDavid LumleyDec 8, 20251.0Why do ppl always want s tip when they can't get the order correct don't go
- JFJordan FoulkNov 25, 20251.0None
- JAJennifer ASep 8, 20251.0I am a regular visitor of this sonic. For the last couple months, it is progressively gone downhill. The bays don’t work and you can’t order and the service is extremely slow. Today I sat in Bay one activated the red button, it told me it was activated and it never worked. I finally just ordered on my phone for pick up ASAP and it took 15 minutes before I finally just left after I checked in. I will not be coming back as it just keeps getting worse.