McDonald's

3.4
1899 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
520 S Thompson, Springdale, AR
72764, United States

Hours

Reviews

3.4
1,899 reviews
5 stars
692
4 stars
347
3 stars
317
2 stars
173
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality.

Staff Attitude

Many customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and poor customer service.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting cold or poorly prepared items.
  • SY
    Sainathchowdary Yedla
    Dec 31, 2025
    1.0
    cockroach I visited this McDonald’s and was shocked to find a cockroach in my drink. This is extremely unhygienic and unacceptable. I’m very disappointed and will not be returning until the store addresses its cleanliness and food safety standards.
  • RK
    Russell Kibler
    Dec 28, 2025
    1.0
    Ordered a large Iced coffee was handed a medium iced coffee
  • LB
    Lilly Bekemeier
    Dec 23, 2025
    1.0
    If I had negative stars they would be used, this location is on my drive to work and so I’ve had the chance to stop a few times and to say I’m disappointed is an understatement! Does not seem to matter the time of day service is always terrible and the food is never fresh!
  • KP
    Kari Padilla
    Dec 11, 2025
    1.0
    Worst experience ever waited 30 minutes not to even get just 2 simple mc chickens and 2 cheese burgers. DO NOT RECOMMEND THIS PLACE!!
  • MS
    Maci Scott
    Dec 3, 2025
    1.0
    I went up to order and I ordered a quarter pounder with fries no drink and the worker told me I am required to get a drink. So when I asked for water he said he can’t do that and I have to get a fountain drink. Im just shocked because why do I have to get a drink and why can’t it be healthy…. Then he said “well it’s a hassle of me but I can remove everything and just do the #2 and fries” it was only that so I don’t understand how it’s a huge hassle. Then I went up to get my food and the workers are VERY unprofessional and asked what I had but called me lady. I’ve also been waiting in the mobile pickup (because they didn’t have it ready on time) for 20 minutes. I HATE being a Karen but yall… im just so confused cause I’ve worked in fast food and they are just extremely unprofessional and I could literally see people picking their nose so that wasn’t great… sorry for being a Karen but I just hated this experience

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Springdale, AR?

McDonald's in Springdale, AR is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 520 S Thompson offers drive-thru service 24/7.