Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,885 reviews
5 stars
687
4 stars
347
3 stars
316
2 stars
172
1 star
363
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Numerous customers noted unsanitary conditions, particularly in restrooms and dining areas, contributing to a negative experience.
Staff Attitude
Feedback indicated that staff members were often rude or unhelpful, leading to dissatisfaction among customers.
Food Quality
Several reviews mentioned that food was often cold or poorly prepared, with complaints about the freshness and quality of items.
- JWJordan WardNov 17, 20252.0Went through there at 9:40pm got 2 $5 meal deals when trying to get Dr Pepper to drink they said they were out of Dr Pepper most likely cause they just didn’t wanna change it. When getting home at 10pm I realized they forgot both of the 4pc chicken nuggets that go with the meal but made sure to put the sauce in the bag… the fries have had to been sitting for over 30 minutes to be as cold and nasty as they were. We decided to call up to the store to see if we can get things fixed and they said they were closed for the night???? I thought they were supposed to be open 24/7 why r they saying they are closed at roughly 10:05 pm???? Terrible experience.
- BTBrandon TomlinNov 3, 20251.0Called to ask if they had monopoly prize stickers and was told yes, we even asked the person in drive thru and they said yes. Got the food and nothing had the monopoly stuff on it. We even checked to see if our items matched what’s eligible and they were. We called and spoke with a manager and she denied everything. We even have pictures of the food and receipt. Told us there was nothing we can do. We also requested one sandwich to not have bacon on it, the receipt and sticker on the box says no bacon but we got bacon on it. My team member has religious regulations against eating pork causing him not to be able to eat it, contaminating it. Worst experience I’ve ever had.
- EMEmily MonterrozaOct 30, 20251.0Every time we come around 11-11:30 they always say that they only are serving drinks. We asked why and they say that they are (and I quote) “having difficulties with their grill” and then we asked for Hot Cocoa or coffee and they said “the machine is down”. At this point why have a fast food place open if it’s just going to be a drink shack? I can go to the gas station for that. Stop closing down your stations early just because you want to go home. This is NOT accurate to your closing times. Just say you close at 11 at this point.
- ZSZack ScottOct 27, 20254.0Clean restrooms hot food fast
- CCCOct 26, 20251.0Genuinely the most disgusting McDonald’s I have ever regrettably set foot in.
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's in Springdale, AR?
McDonald's in Springdale, AR is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 520 S Thompson offers drive-thru service 24/7.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 with options like same-day and no-contact delivery.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on iOS and Android.
Where is this McDonald's located?
It is located at 520 S Thompson, Springdale, AR 72764, USA.
What services does McDonald's in Springdale offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any popular coffee shops near this McDonald's?
Yes, nearby coffee shops include Pontiac Coffee House and Starbucks, great spots to visit before or after your meal.
What nearby restaurants can I explore around McDonald's at 520 S Thompson?
Nearby restaurants include KFC, Casa Burrito, Sabor D.F. Torteria, Subway, and Jim's Razorback Pizza offering a variety of dining options.
Are there any beauty salons close to McDonald's in Springdale?
Yes, you can find several beauty salons nearby such as SONKO Beauty Bar, Lavish Beauty Bar, Brenda's Beauty Salon, Rizos Y Lisos Beauty Salon, and Lao'D Beauty Bar.