McDonald's

3.4
1328 reviews
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Business Details

4600 W Sunset, Springdale, AR
72764, United States
(479) 751-2401
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4600 W Sunset, Springdale, AR
72764, United States

Hours

Reviews

3.4
1,328 reviews
5 stars
449
4 stars
264
3 stars
234
2 stars
115
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, with long wait times in both drive-thru and lobby, often exceeding 20 minutes.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

While some customers praised the food, many complaints were made about cold, improperly prepared, or unsanitary food items.

Cleanliness

Several reviews noted that the restaurant was dirty, with unclean tables and restrooms, impacting the overall dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
  • PC
    Paul Cate
    Jan 5, 2026
    5.0
    Gotta love McDonald's coffee, seniors get this coffee it make your day go a lot easier .
  • JH
    John Harris
    Jan 2, 2026
    1.0
    The employee who runs the drive thru just told me to go somewhere else cause she didn't want to be bothered. Fire her!!!!!
  • B2
    Babber 225
    Dec 29, 2025
    1.0
    This place is rude and nasty. The guy working the line was picking his nose, touching and making food without gloves, and attempting to wash his hands when I said something to the manager. They acted like it was my fault for calling the nasty behavior out.
  • NK
    Nate Kauwe
    Dec 29, 2025
    1.0
    The ONLY thing that is good about this store is the food but the workers are rude and grumpy, I try and wait for them at the front counter and it takes them 15 minutes to even say anything to me, and before that I was in the drive through for 10 minutes and they would not take my order, and even after they they were slow to bring out my food. Waited over 30 minutes to try and enjoy FAST food. Worst McDonald’s I’ve been to.
  • SD
    Sean Davison
    Dec 28, 2025
    1.0
    This store really gone down hill. Waited long time in drive thru along with other vehicles. Got to speaker. No one even acknowledged me or the person in other lane. Both of us sat for q0 to 15 minutes waiting for someone to take our order. No one did. Not even telling us they would be with us shortly. We both took our business somewhere else along with cars behind us.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Springdale, AR?

McDonald's in Springdale, AR is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through service and what are its hours?

Yes, this McDonald's has a drive-through open daily from 5:00 AM to 12:00 AM Sunday to Thursday and until 1:00 AM on Friday and Saturday.