Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, especially in the drive-thru, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, with many customers expressing dissatisfaction with their interactions.
Food Quality
While some customers enjoyed their meals, many reported cold or poorly prepared food, contributing to an overall negative dining experience.
EH
Eric Helton
2 days ago
1.0
Boycott this place. As a truck driver I arrived to my hotel at 10:30 pm and was hungry. Looked up to see McDonald’s hours (lobby hours as I will not be able to pull up in a semi) hours state 24 lobby. Walked 1/2 mile to find out lobby is closed. Called spoke to a lady with no help to get food. Walked back hungry.
JB
Justin Burgess
5 days ago
1.0
Came inside to order food and one of the guys doing nothing but walking around said you can oder at the do it your self thing he said they don't have cashiers to take orders you have do it your self and the manager guy here at nights should not be a manager around 6:30 pm today
BH
Brett Hulsey
Nov 17, 2025
1.0
Daughter used to work here her checks where never on time and they had her working till 12am sometimes 2am she was seventeen still in high school at the time which is illegal. Food is not ever fresh at this location
LW
Leah White
Nov 2, 2025
1.0
The employees are consistently rude. Never timely. This whole location has gone downhill in recent years. We are constantly having to go back to get stuff fixed; we’ve stopped coming to this one almost entirely now. The one night I decide to defend the workers (I’m also in fast food I understand how hard it can be and how easily it can get backed up) and tell the awful man at the other speaker to be patient and stop going back and forth over the sensory shoutingHELLO, they proceeded to take FOUR orders from cars that had been here less time than I had. I’m sitting here for 30 minutes waiting on you to ask me my mobile code and you take orders before me and you STILL only managed to get four cars taken care of in that time?
NN
Nitara
Oct 24, 2025
1.0
I get large Ice mocha. I ask is this a large . I didn’t see a game piece . It was monopoly cup . I thought man they changed it from the last time they had the game . I realize this evening on the cup . They stole my game piece off of my coffee 🙄 This was between 8am and 9am 10/24/25( Drive Thur) .I knew he acted weird when I ask and nervous. Haven’t really play . I guess he needed it for someone he knew or sale online . Can’t trust anyone. People out here desperate stealing game pieces .