McDonald's

3.2
2133 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1260 E Robinson Ave, Springdale, AR
72764, United States

Hours

Reviews

3.2
2,103 reviews
5 stars
655
4 stars
338
3 stars
366
2 stars
175
1 star
569

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about fries being limp or old.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and messy bathrooms.
  • LM
    Lacey Morgan
    2 days ago
    5.0
    Mike in drive thru is always fast and friendly. Katelyn is absolutely the best worker there. I've been coming to this location for six months and this team has never gotten my order wrong.
  • ZP
    Za'niyah Payton
    Jan 5, 2026
    1.0
    I visited the Robinson location in Springdale, Arkansas, on January 4th at around 11:50 PM. I arrived at the drive-thru at 11:37 PM, and despite being the second car in line, I wasn’t attended to until 11:50 PM. During that time, the staff didn’t take orders from the cars in front of me either. When my order was finally taken, the cashier quickly grabbed my card, returned it, and then closed the window without giving me a receipt. Despite my attempts to get their attention and request it, I was ignored. The staff then walked away and chatted with a coworker. Eventually, when I reached the next window, the attendant was friendly, but my initial experience was disappointing. I also tried calling the location afterward, but no one answered. Overall, the service was very frustrating and rude.
  • SH
    Samarah Harris
    Jan 5, 2026
    1.0
    DISRESPECTFUL AND LAZY EMPLOYEES. Nobody seems to care about the drive thru line because I’ve sat there for 30 mins straight waiting for my order to be taken and they don’t say anything. No “one second please” or “we’re a little behind” no none of that. This happens every time I go there. When I call to complain nobody answers the phone and I waited for 10 mins on the phone before they finally told me on the intercom they could take my order. Finally, my fries weren’t even fresh. Waiting for that long I could at least be waiting for fresh food but no. Worst McDonald’s by far.
  • RG
    rebeca garcia
    Dec 21, 2025
    1.0
    Muy mal servicio, demasiada espera y no es culpa de uno que no tengan tantos trabajadores. 40 minutos haciendo fila para poder pagar y recoger la comida
  • HH
    Hellfire
    Dec 20, 2025
    2.0
    Tell me why I order sausage bacon egg and cheese bruh and and only get egg and cheese than ontop of that on my McMuffin I don’t remember being asked weather I wanted my eggs cooked or runny so why the hell is they runny like I get it’s early in the morning I just got off work tho and I’m trying to eat something good and should not of went to McDonalds

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1260 E Robinson Ave, Springdale, AR?

McDonald's at 1260 E Robinson Ave is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 and you can order online or through the McDonald's App.