Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported long wait times, often exceeding 20 minutes for orders.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior from management.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms.
AH
Andrew Hendricks
1 day ago
1.0
To McDonald's head management please get better staff (store management) or just shut this location down it is a disgrace to ur company the wait is always super long for fast food and 90% of the time your order is wrong or cold when you get so might as well go to the taco bell next door atleast it's hot n fresh and your order is right
AD
Amy Deason
2 days ago
1.0
I was absolutely baffled at how I was treated at this location. I wait 15 minutes before I was ever even acknowledged ( a manager by the name of Jacob came up to the front and looked right at me and then went on with helping another employee ring up food for herself) some kid working came and asked if I’d been helped, I said no and that I was waiting on a DoorDash order. After a couple minutes, they came up and said they couldn’t find the order and asked what I was needing. The kid wrote it down and while they were packing the food, I noticed that he was putting the wrong drink in. The manager Jacob was walking by and I told him that the kid had the wrong drink and told him what I actually needed and he just laughed and said okay and kept walking and went right past the kid and never said a word to him about what I said. So the wrong drink got put into the bag and the bag got taped up. I finally got a hold of a different manager by the name of Amanda and told her about the whole thing and she fixed what was wrong with the order. I told her what happened with Jacob and she was super apologetic and told me that she couldn’t express how extremely sorry she was for how I was being treated. She was extremely sweet and super helpful. By the time I left there, I had been in the store for 30 minutes. I understood the chaos as myself has worked in fast food but to leave someone just standing there and then ignore them and laugh at them is horrible. I won’t be going to this location on my own anytime soon
RT
Roger Trujillo
Nov 12, 2025
2.0
Placed an order through the app and was met with sluggish gibberish at the speaker, then had to wait 10+ minutes for my order, which was missing my drink so I had to go back and ask for it, after which the person handed it to me after handling a dirty mop without washing hands, and the fries were completely stale.
JJ
James Jensen
Nov 6, 2025
3.0
Tables are a bit dirty
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Michelle Henry
Oct 12, 2025
3.0
We went through the drive thru at 1:30 on a Sunday and it was a long wait (unusually long for McDonald's). However, the staff apologized for the wait, were friendly and clearly were working hard. The food was consistent with McDonalds quality and convenience.