McDonald's

3.4
1054 reviews
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Business Details

1089 E Henri De Tonti Blvd, Springdale, AR
72770, United States
(479) 361-9499
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1089 E Henri De Tonti Blvd, Springdale, AR
72770, United States

Hours

Reviews

3.4
1,054 reviews
5 stars
332
4 stars
226
3 stars
187
2 stars
106
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Customer Service

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from management.

Food Quality

Several customers complained about food being cold, stale, or poorly prepared, impacting their overall experience.
  • JC
    Joshua Cartwright
    2 days ago
    1.0
    I have been waiting here for 45 minutes for my food and still dont have it lol.
  • PN
    Patty Neal
    Dec 29, 2025
    1.0
    Burnt bun hard as a rock, ask for no onions, and it had so seasons on it that had onion in it, and I’m allergic to onions, just to som it up very bad experience never going there again
  • WW
    Waterfalling
    Dec 20, 2025
    1.0
    Why can McDonald's employees ever ring up or even know the $5 meal deal. I mean it runs constantly on commercials & radio. Corporate needs to find the disconnect, losing customers. No one wants this frustration
  • JH
    Joe Van Hooser
    Dec 18, 2025
    2.0
    I keep coming back because it's close, but it's not great. I ordered online just after 5 am. They were unprepared, as if they started late. It took a couple of minutes to answer the drive through. Then food wasn't ready. I've been waiting 15 minutes and still don't have food. There are at least 4 others that are also waiting.
  • SC
    Seth Carter
    Dec 15, 2025
    1.0
    My son and I ordered two hot chocolates through the Drive-Thru and waited 10+ minutes with only 2 other cars in the drive-thru. My son’s hot chocolate was literally black coffee, and both were luke warm at best. I called within 5 minutes of exiting the drive-thru and they were rude and insisted we were making the mistake and that we’d have to bring it back to “prove” it was coffee. Which we did. The manager tried to only refund for a small coffee instead of the entire botched order, was rude, and stuck up for the employee who said we lied over the phone. She was also behind the counter talking to another employee saying “we slammed the cups down on the counter” as we were waiting for our refund. Customer service has taken a dive at most places but this was a “what not to do guide” at its finest. Though this is the closest McDonalds to us, anytime we want McDonald’s I’d rather drive an hour out of the way before frequenting this sad excuse of a restaurant again. Negative 100 stars. This happened Monday 12-15-25 around 10am.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1089 E Henri De Tonti Blvd, Springdale, AR?

This McDonald's location is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

What are the drive-through hours for this McDonald's branch?

The drive-through is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.