Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed feedback on food quality; some customers enjoyed the sandwiches while others reported issues like hard bread and incorrect orders.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions.
Speed of Service
Many customers experienced delays in service, contradicting the brand's promise of 'Freaky Fast' delivery.
Customer Loyalty
Despite issues, some customers expressed loyalty and positive experiences, indicating potential for improvement.