Numerous customers reported slow and inattentive service, with many waitstaff failing to check on tables or provide necessary items like refills and utensils.
Food Quality
Several reviews highlighted issues with food quality, including cold, dry, or improperly prepared items, leading to dissatisfaction among patrons.
Management Concerns
Customers expressed frustration with management's handling of service issues, citing dismissive attitudes and lack of engagement with customer complaints.
Inconsistent Experiences
While some customers praised specific servers and enjoyed their meals, many others reported negative experiences, indicating a lack of consistency in service and food quality.
Cleanliness and Atmosphere
Feedback varied on cleanliness, with some noting improvements while others reported unsanitary conditions, particularly in relation to food presentation and restaurant upkeep.
JS
justin stearns
4 days ago
5.0
Great food nice service food was premium love me a good salad
JP
Joshua Perales
Nov 15, 2025
3.0
Food was good, but portions are so small I felt like a disappointed date. Got a sandwich at tasted great for all 4 bites... But just that. Only about four bites. Tray was mostly empty with barely any fries, too. Id recommend what I got if it was worth the price. Food, and an adult drink, both took a bit of a wait, but serviceable time for how packed the place was.
JS
Jessica Smith
Nov 15, 2025
1.0
I am absolutely appalled at this business. First off before I was even finished with my food, which I was going to get a to go box, the waitress which was a much older woman just comes and starts picking up things off of the table, and puts a dirty napkin right in my plate of food that I was going to get a box for. I have NEVER had an experience like that! Needless to say that I didn’t even leave a $1 tip after that! I would never return to that establishment after that!!
DH
David H
Nov 11, 2025
1.0
I’ve always enjoyed Buffalo Wild Wings — great food, fun environment, and usually solid service. But today completely changed my opinion.
I ordered my usual favorite — boneless wings with habanero sauce — and waited patiently for over 40 minutes. When I finally asked about my order, the staff casually told me the kitchen crew was busy playing games. I gave them another 10 minutes, trying to be understanding, but my food never came.
When I went to the counter to ask again, no one took responsibility — everyone just blamed someone else. Absolutely unacceptable. The manager never came up and apologized….
That was the last straw for me. Never again, Buffalo Wild Wings. If this is how you treat loyal customers, you’ve lost one for good
JP
Johana Peraza
Nov 4, 2025
1.0
I go with my family every Sunday, and the same lady always ends up being our waiter. She’s always looking any where else but at me when ordering. Never asked for refills; always messes up my order “accidentally” never get asked for drinks refills, and she goes around asking her other tables for refills and whatnot; it came to mind that she could be racist due to my family being Hispanic, yet she acts the same just towards us. I didn’t make a scene because I had my baby brothers with me. We spend the total of 100 or so but ofc didn’t tip. When I had to constantly get up to ask for my things at the register??🧐 I was very nice, tried giving her the benefit of doubt.
Frequently Asked Questions About Buffalo Wild Wings
What type of food is Buffalo Wild Wings in Springdale known for?
Buffalo Wild Wings in Springdale is known for award-winning Buffalo, New York-style wings available with 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings on weekdays?
Buffalo Wild Wings is open Monday through Wednesday from 11:00 AM to 11:00 PM and Thursday and Friday from 11:00 AM to 11:59 PM.
Is Buffalo Wild Wings open on weekends and what are its hours?
Yes, Buffalo Wild Wings is open on Saturday from 11:00 AM to 11:59 PM and Sunday from 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Springdale?
Buffalo Wild Wings is located at 6938 West Sunset Avenue, Springdale, AR 72762, United States.
What categories describe Buffalo Wild Wings at this location?
This location of Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
What is the contact phone number for Buffalo Wild Wings in Springdale?
You can contact Buffalo Wild Wings in Springdale at +1 479-419-5374.
What nearby places can customers visit before or after dining at Buffalo Wild Wings?
Nearby places include The Buttered Biscuit for breakfast/brunch, Radiant Eye Care for optometry services, and Freedom Bank of Arkansas for banking needs.
Are there nearby fitness options close to Buffalo Wild Wings in Springdale?
Yes, Anytime Fitness is a nearby gym offering sports and fitness instruction, ideal for customers looking to work out before or after their meal.
Where can customers grab coffee or smoothies near Buffalo Wild Wings?
Customers can visit Red Kite Coffee Company or Tropical Smoothie Cafe, both nearby and offering coffee, smoothies, and café options.
If I need hair or beauty services near Buffalo Wild Wings, where can I go?
Great Clips, Famous Nails, and The Trainer’s Table are nearby salons and spas where customers can get haircuts, nails, and massage therapy.