Buffalo Wild Wings

3.6
870 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
6938 West Sunset Avenue, Springdale, AR
72762, United States

Hours

Reviews

3.6
870 reviews
5 stars
360
4 stars
183
3 stars
112
2 stars
70
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow and inattentive service, with many waitstaff failing to check on tables or provide necessary items like refills and utensils.

Food Quality

Several reviews highlighted issues with food quality, including cold, dry, or improperly prepared items, leading to dissatisfaction among patrons.

Management Concerns

Customers expressed frustration with management's handling of service issues, citing dismissive attitudes and lack of engagement with customer complaints.

Inconsistent Experiences

While some customers praised specific servers and enjoyed their meals, many others reported negative experiences, indicating a lack of consistency in service and food quality.

Cleanliness and Atmosphere

Feedback varied on cleanliness, with some noting improvements while others reported unsanitary conditions, particularly in relation to food presentation and restaurant upkeep.
  • JS
    justin stearns
    4 days ago
    5.0
    Great food nice service food was premium love me a good salad
  • JP
    Joshua Perales
    Nov 15, 2025
    3.0
    Food was good, but portions are so small I felt like a disappointed date. Got a sandwich at tasted great for all 4 bites... But just that. Only about four bites. Tray was mostly empty with barely any fries, too. Id recommend what I got if it was worth the price. Food, and an adult drink, both took a bit of a wait, but serviceable time for how packed the place was.
  • JS
    Jessica Smith
    Nov 15, 2025
    1.0
    I am absolutely appalled at this business. First off before I was even finished with my food, which I was going to get a to go box, the waitress which was a much older woman just comes and starts picking up things off of the table, and puts a dirty napkin right in my plate of food that I was going to get a box for. I have NEVER had an experience like that! Needless to say that I didn’t even leave a $1 tip after that! I would never return to that establishment after that!!
  • DH
    David H
    Nov 11, 2025
    1.0
    I’ve always enjoyed Buffalo Wild Wings — great food, fun environment, and usually solid service. But today completely changed my opinion. I ordered my usual favorite — boneless wings with habanero sauce — and waited patiently for over 40 minutes. When I finally asked about my order, the staff casually told me the kitchen crew was busy playing games. I gave them another 10 minutes, trying to be understanding, but my food never came. When I went to the counter to ask again, no one took responsibility — everyone just blamed someone else. Absolutely unacceptable. The manager never came up and apologized…. That was the last straw for me. Never again, Buffalo Wild Wings. If this is how you treat loyal customers, you’ve lost one for good
  • JP
    Johana Peraza
    Nov 4, 2025
    1.0
    I go with my family every Sunday, and the same lady always ends up being our waiter. She’s always looking any where else but at me when ordering. Never asked for refills; always messes up my order “accidentally” never get asked for drinks refills, and she goes around asking her other tables for refills and whatnot; it came to mind that she could be racist due to my family being Hispanic, yet she acts the same just towards us. I didn’t make a scene because I had my baby brothers with me. We spend the total of 100 or so but ofc didn’t tip. When I had to constantly get up to ask for my things at the register??🧐 I was very nice, tried giving her the benefit of doubt.

Frequently Asked Questions About Buffalo Wild Wings

What type of food is Buffalo Wild Wings in Springdale known for?

Buffalo Wild Wings in Springdale is known for award-winning Buffalo, New York-style wings available with 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open Monday through Wednesday from 11:00 AM to 11:00 PM and Thursday and Friday from 11:00 AM to 11:59 PM.