McDonald's

3.5
2224 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1702 Hwy 412 West, Siloam Springs, AR
72761, United States

Hours

Reviews

3.5
2,224 reviews
5 stars
735
4 stars
518
3 stars
427
2 stars
193
1 star
351

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Cleanliness

Many reviews highlighted the poor cleanliness of the dining area and restrooms, with several customers describing the location as filthy.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning stale items, incorrect orders, and a decline in overall taste.

Customer Experience

While some praised individual employees for their friendliness, the overall atmosphere was described as dull and uninviting, impacting the dining experience.

Play Area Condition

The indoor play area received negative feedback for being dirty and poorly maintained, disappointing families who visited for that feature.
  • CP
    Crystal Pruitt-Larsen
    2 days ago
    1.0
    They wouldn't allow me to do prank calls they wouldn't allow me to do anything and when I tried to call them they said that prank calls are illegal which they're not
  • JI
    Jonathan Iman
    Nov 10, 2025
    2.0
    Every time I come in for coffee in the morning the restaurant is filthy. Tables are sticky, and the floors and counters are dirty.
  • KR
    Kimberly Remson
    Nov 2, 2025
    3.0
    This McDonald’s is the closest one that our kiddos can play at which is amazing BUT this McDonald’s is ALWAYS filthy. I mean everytime I come here the floors are sticky and gross. Makes you question how clean the kitchen is 😮‍💨
  • PS
    pam swearengin
    Oct 27, 2025
    3.0
    I love McDonald's for breakfast. The burritos are pretty good. I had been to this McDonald's when i was in town before and they were very good. That was 3 years ago. But today i felt like the heavy not that waited on me didn't want to be there at all. I felt like i was bothering him just being there. I didn't get his name but he was a heavier black guy. I figure if your done want to be there quit
  • RP
    Robynne P
    Oct 25, 2025
    1.0
    I just tried to order at the drive thru. The girl came on, started to take my order and then asked if I could wait minute. A little time goes by, a car pulls up in the second lane, and the girl takes their order and they go on to get their food, another car drives up, same thing. Meanwhile, I am still sitting there with no one taking my order. So I go in and ask the young kid wearing a supervisor shirt about it and he was completely clueless. He could not wrap his head around the idea the this drive thru moron forgot me and took the orders of others while I sat there waiting. I never got any food, nor an apology. Do better Siloam McDonalds.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Siloam Springs is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-through service?

Yes, the McDonald's at 1702 Hwy 412 West has a drive-through open 24/7.