Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
1550 Country Club Rd, Sherwood, AR
72120-5095, United States
Hours
Reviews
4.1
1,230 reviews
5 stars
684
4 stars
269
3 stars
123
2 stars
46
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some staff being friendly and attentive while others are reported as rude and unhelpful.
Speed of Service
Many customers complained about slow service, with long wait times for food and orders often being incorrect.
Food Quality
Food quality is hit or miss; while some customers enjoyed the burgers and ice cream, others reported issues with incorrect orders and food not being fresh.
Cleanliness
The cleanliness of the restaurant is a concern, with reports of dirty tables and sticky floors.
Management Issues
There are complaints about poor management and lack of organization, leading to confusion and dissatisfaction among customers.
- SDStacey DashNov 8, 20251.0My burger was cold 😢
- AFAustin FloydOct 29, 20255.0The food was fresh and delicious, but the real reason our experience was so great was the customer service. Especially the manger, Bradley, who went above and beyond to make sure our experience was top notch. He was the perfect mix of friendly and professional and we will come back specifically because of him. He deserves a raise.
- PHPsycho HawgOct 25, 20251.0Anytime I ordered from the drive through the worker kept sighing and complaining. Completely disrespectful. Waited 15 minutes for the food just for it to be wrong.
- LBLiz BOct 17, 20255.0I think that my husband and I happened to order during some sort of "happy hour" or something, since our meal (2 double cheeseburger combos w/coke and fries) was an entire $5 less than we were expecting! To me, that's a pleasant experience by itself and makes our visit totally worth the time it took. After that nice surprise, our trip got even better with our food taking less than five minutes to reach us, tasting FANTASTIC, and even coming with a few packets of ketchup for our fries. -LizB
- JTJames ThroneOct 15, 20254.0The food is standard fast food not great but will do for a quick bite. The shakes are great my whole family loves them. The service is slow. The restaurant is normal vary clean and staff is friendly good place for a shake after church.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Sherwood specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, and Chicken Strip Baskets.
What are the operating hours of Dairy Queen Grill & Chill in Sherwood?
The restaurant is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location provides booster seats, high chairs, welcomes families and children, and has wheelchair accessibility.
Can customers order Dairy Queen products online for pickup?
Yes, customers can place orders online for pickup via their order URL at https://www.dairyqueen.com/en-us/order/pickup/n/44464/.
Does Dairy Queen Grill & Chill provide free Wi-Fi for customers?
Yes, the location offers free Wi-Fi to customers.
Are there nearby medical services available close to Dairy Queen Grill & Chill?
Yes, nearby medical services include Healthcare Express, Pediatrics Plus, The Pediatric Clinic, and Wildwood Medical Clinic, which customers might visit before or after dining.
What nearby restaurants can I visit around Dairy Queen Grill & Chill?
Nearby restaurants include another Dairy Queen location, Tropical Smoothie Cafe, and Subway, offering variety if you want to explore different dining options.
Is there accommodation near Dairy Queen Grill & Chill for travelers?
Yes, the Holiday Inn Express and Suites Little Rock North Sherwood is nearby, providing convenient lodging options for visitors.
Does Dairy Queen Grill & Chill have any special promotions or ways to get exclusive deals?
Yes, customers are encouraged to download the Dairy Queen app for exclusive deals and mobile ordering rewards.