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Dairy Queen Grill & Chill

4.1
(1241 reviews)
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Business Details

1550 Country Club Rd, Sherwood, AR
72120-5095, United States
(501) 864-7441
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1550 Country Club Rd, Sherwood, AR
72120-5095, United States

Hours

Reviews

4.1
1,241 reviews
5 stars
687
4 stars
270
3 stars
127
2 stars
47
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While some customers enjoyed the food, including burgers and ice cream, there were complaints about cold items and inconsistent preparation.

Staff Attitude

Several reviews mentioned staff having a poor attitude or being unprofessional, impacting the overall customer experience.

Cleanliness

Customers noted cleanliness issues in the dining area and with equipment, such as soda machines being out of order.

Management Concerns

There were multiple mentions of inadequate management and lack of organization, contributing to service delays and customer dissatisfaction.
  • MS
    Minette Siegman
    4 days ago
    5.0
    I need more fish sandwiches
  • KM
    Katherine Morales
    Feb 23, 2026
    1.0
    So unorganized my food sat on the counter for 10 minutes waiting to be bagged the manager was to worried about how a door dash customer placed her order
  • SP
    Samantha Pettis
    Feb 17, 2026
    1.0
    Food was okay but service was awful. Worker seem to have an attitude for being at work. And order was wrong.
  • JF
    Jeremiah Fleeman
    Dec 20, 2025
    2.0
    I ordered 2 mini chocolate Blizzards with sprinkles, a small choco dipped strawberry Blizzard, and a Heath brownie cup. One of the mini Blizzards was missing sprinkles and neither were blended through. The Blizzard that was supposed to be small was the same size as the minis. All of them were already melted by the time I picked them up from the counter. Usually this wouldn't really be a big deal. However, it took me over 30 minutes to receive my order. It didn't seem to be a busy night, and they had 4 or 5 people working there. I ended up giving 2 stars overall because my family and I still ate it. Not coming back if I can avoid it.
  • MC
    Ms. Capricorn
    Dec 6, 2025
    4.0
    The reason I gave them 4 stars is because of the time it took to get my order! I was the only one at drive thru. Seems the worker may have been working alone. When I finally got my food I can honestly say it was good and fresh!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Sherwood specialize in?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, and Chicken Strip Baskets.

What are the operating hours of Dairy Queen Grill & Chill in Sherwood?

The restaurant is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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