Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
605 reviews
5 stars
260
4 stars
147
3 stars
87
2 stars
39
1 star
72
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or poorly prepared food, including hard fries and improperly cooked sandwiches.
Customer Service
Service quality varied significantly; while some employees were praised for their friendliness, others were noted for rudeness and indifference.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting clean facilities while others reported unsanitary conditions.
Staffing Issues
Several reviews mentioned long wait times and poor service due to understaffing, affecting overall customer experience.
- RSRebe ShirleyNov 23, 20251.0Ordered food through the Uber One app. Driver was exceptional, no problems at all. I kept my UE receipt. However, I paid for edible food. The food was cold. The fries weren't warm, they were hard and the double roast beef was room temperature. The lemonade is okay, a bit watered down, but drinkable. The the apple turnover was flat, cold and hard. I have NEVER received food from this restaurant like this. I placed the order @ 9:01 pm. The food was picked up @ 9:11 pm and delivered @ 9:23 pm. I checked online and the restaurant doesn't close til 11pm; so, it wasn't a last order before closing. I haven't ordered from them in some time. I even tried to call the restaurant to speak to the manager and the phone rang off the hook. Poor customer service, food wasn't hot or even warmed up. It's like it had been sitting there for hours. Very, very disappointed. I won't be ordering again. 😒
- DCDaniel CroninOct 14, 20251.09:45 and still not open
- JSjerman smithOct 11, 20252.0Okay I got some mozzarella sticks they was not hot I got some potato cakes only two of my potato cakes from fresh and I did not get no marinara I asked for marinara and I asked for a cup of water and no ice I got a couple of water with ice I asked for no ice the person at the window was nice that about it
- KGKylee GregsonAug 30, 20251.0Tyler was rude. Absolutely horrible. Got our order wrong and is gonna have a attitude with us saying we'll he's just mad at himself.. he shouldn't be working front with that kind of attitude . Also rushed us through our order. Waste of money
- SRSoundwave144 rulesJul 30, 20251.0What the hell is this? How am I supposed to eat this on the road? My job requires me to drive and this has got to be the messiest thing I've ever seen. Turned around and got a refund and the staff told me that they have already passed this info to their higher ups and apparently it hasn't been fixed. At least the manager was friendly and understanding about it.