Food Quality
Many customers reported receiving cold or poorly prepared food, including hard fries and sandwiches that were not fresh.
Customer Service
Customer service experiences varied widely; some praised individual staff members for their friendliness, while others reported rude or indifferent service.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in the restrooms.
Staff Attitude
There were mixed reviews regarding staff attitude, with some employees being described as friendly and helpful, while others were perceived as disinterested or rude.