Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,804 reviews
5 stars
505
4 stars
329
3 stars
368
2 stars
197
1 star
405
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in both the dining area and restrooms.
Food Quality
Many reviews mentioned issues with food being cold, improperly prepared, or not fresh, leading to dissatisfaction.
Management Issues
Customers expressed concerns about poor management, including lack of training for staff and inadequate handling of customer complaints.
Inconsistent Experience
While some customers had positive experiences with friendly service and good food, these were overshadowed by the overall negative feedback.
- MAMorgan Abendroth2 days ago2.0This place is pretty much always busy, I feel bad for the workers honestly, they are always understaffed. But also... Some of the employees are not friendly at all and will do or say pretty much anything to get you out of the drive thru, even when they mess up your order. I used to come here to buy cookies sometimes, and I usually only got maybe 5-10 cookies, but they usually end up overcharging me "on accident" and then give me like 7 extra cookies to compensate for the mess-up. If i wanted 20 cookies, I would've bought that many, but I always end up getting overcharged to the point that I stopped going to this McDonald's because it seems to happen every time where I end up with less money in my bank account than I planned and more cookies than I know what to do with. Also, my roommate used to work here and said it is an awful work environment. They made him stay 2 extra hours on his very first day on the job, and didn't give him a single break during his entire 9 hour (or should I say 11 hour) shift. He quit pretty much immediately because it was such an overwhelming, toxic environment.
- EWErnest Welch5 days ago1.0I went through the drive thru today. I ordered a caramel sunday and they started to hand me an ice coffee drink and I told them I did not order that. The lady with dreadlocks told me "yes you ordered a caramel frappe. I said I have never in my life ordered on of those so I don't know why I would start today. She ask me if I want a sunday I said yes and I want my change back because I paid for a large frappe. She said you did not order a frappe and by this time I was about to have a stroke I was so mad. So they basically stole form me. What has happened to customer service DO BETTER McDonald's. McDonalds on Beebe Capps is horrible
- MSMatthew SmithNov 17, 20251.0I placed a mobile order for my wife and daughter. They said they didn't have it despite my confirmation on the app and my email. We left with no food and a payment to McDonald's. I called to ask the manager why she didn't take care of her guests. It took 4 phone calls. I called the customer care line, to request a refund and a call back from the management. Wish me luck.
- N_N3xt4tion _Nov 15, 20251.0A lady with blue colored hair told me that the store was about to close, so they weren’t going to be able to make the McChickens I had attempted to order. I look online and see that they do not close until 1 a.m. Are these the kind of workers you hire now? They will never see my face there again.
- DHDwight HousleyNov 15, 20251.0This is one of the worst McDonald’s we’ve experienced. This was our second visit and it was by mistake. Entry was dirty and greasy. The young man on the register was completely incompetent! The food was below average by McDonald’s standards. My hot mocha was not hot, was not sweet and had no mocha flavoring. The chicken biscuit was inedible. We will never return.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 600 S Main St, Searcy, AR?
McDonald's at 600 S Main St is open daily from 5:00 AM to 1:00 AM.
What are the delivery service hours for this McDonald's location?
Delivery is available every day from 5:00 AM to midnight (12:00 AM).
Does this McDonald's offer drive-thru services, and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 1:00 AM.
What ordering options are available at this McDonald's?
You can order via the McDonald's App, online delivery, curbside pickup, same day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, and Visa.
Where can I view the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby restaurants or fast food options close to this McDonald's?
Yes, nearby you will find Burger King and Lighthouse Hotdogs, both fast food restaurants within the area.
What local shopping or service businesses are near McDonald's for a combined visit?
Nearby businesses include T-Mobile for mobile phone needs, Good Measure Market for groceries, and Scott's Furniture for home furnishings.
Are there beauty and wellness services close to this McDonald's?
Yes, nearby options include Lux Nail Spa, Massages By Shay, and YaYa Salon for spa and beauty services.
How can the nearby places around McDonald's help enhance a visit to the area?
Customers can enjoy a meal at McDonald's and then visit nearby spots like Mountain Mudd café for coffee or Wild Sweet William's Bakery for desserts, making for a pleasant outing in Searcy.