Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported issues with food quality, including cold, burnt, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, both in-store and through mobile orders.
Management Issues
Feedback indicated a lack of effective management, with reports of unprofessional behavior and inadequate staffing.
CF
Chris Foster
1 day ago
1.0
Ordered two large meals ask me to pull up because fries were being cooked 15 min later I get two large fries with a small order of fries in the boxes
MC
Michael Coyne
2 days ago
1.0
There’s really no excuse for failure to get a mobile order right. Got stuck with dollar menu rejects when I paid for actual food. And the wait was 20+ minutes! Avoid!
TH
Tori Houseman
6 days ago
1.0
this is how we got our burgers - disgusting
Also cold as ice, fries were barely cooked.
Just gross go to the other McDonald’s in town, maybe you’ll have better luck
LB
Lkiio Bhj
Nov 9, 2025
1.0
Horrible staff horrible food always mess it up and never want to fix it
KZ
Kristina Ziegler
Nov 2, 2025
1.0
This mcdonald's is just a mess, literally and metaphorically. First of all they were out of ketchup. How does McDonalds run out of ketchup?! That should be ordered in a way where you never run out. They should have had a sign on the door and the drive through. My kids don't like fries without ketchup. Our order took forever to come out. The bathrooms were a mess and needed basic maintenance. My favorite soda tasted awful and when I asked about it I was told it's been "messed up for a while".