Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times for their orders, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food.
Customer Service
Numerous complaints were made about rude and unprofessional staff, with a lack of communication and assistance.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or not fresh.
Cleanliness
The restaurant was described as dirty, with unsanitary conditions in dining areas and bathrooms.
KB
Kelsey Bingenheimer
1 day ago
1.0
Wow, first and hopefully last time here. We stopped in for dinner with my kids. It took over 20 mins (maybe closer to 30)for our dine in food. They forgot my child’s milk, they said they were out of sweet and sour (but they had one I found in the car hop tray), the fries tasted old and had little salt on them, and the nuggets were dry. They had at least 5-7 employees around too. I watched them slowly make our food.. while they sat and talked.
SG
Sky Gem
Dec 23, 2025
1.0
Took almost 20 minutes to receive my food (only 2 items). Most of the employees are standing around on their phone with maybe 3 or so actually working.
DB
Donna Blecher
Dec 22, 2025
1.0
This store needs some education on customer service! Last week waited 35 minutes for a sausage biscut and today waited 26
minutes for an order of fries!
BS
Bradley Simmons
Dec 7, 2025
1.0
If I could I would have given 0 stars I think it's honestly messed up when they have 4 cars in drive thru and nobody inside ordering and 3 cars just leave after sitting there for 20 minutes I waited in line for about 45 minutes and went to the window to get some help no response so I honked my horn to see if I could get some help and the lady just stared at me not saying anything when I tried calling they just hung up on me I would never go back to this mcdonalds ever again
JW
Jerald Walker
Dec 6, 2025
1.0
Waited 40 mins for a triple cheeseburger meal and then they wanted to get a attitude when I walked in for my food bc I was in the curbside pick up for 45 mins