Sonic Drive-In

3.4
1015 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Russellville, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2505 W. Main for the ultimate SONIC experience!

Location

Sonic Drive-In
2505 W. Main, Russellville, AR
72801, United States

Hours

Reviews

3.4
1,015 reviews
5 stars
349
4 stars
221
3 stars
157
2 stars
91
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, with long wait times and unresponsive staff at the drive-in stalls.

Food Quality

Many reviews highlighted poor food quality, including cold meals, old oil taste, and incorrect orders.

Facility Condition

Numerous stalls were reported as broken or malfunctioning, contributing to a frustrating customer experience.

Management Concerns

Several customers expressed dissatisfaction with management, citing poor oversight and lack of care for the establishment.

Positive Staff Interactions

Despite the issues, some customers noted friendly and helpful carhops, indicating that staff efforts were appreciated.
  • KA
    Kay A
    2 days ago
    1.0
    You have to order and pay separately for the cheese that EVERY-OTHER sonic gives to you (free) when you order the pretzel. What a silly way to lose customers.
  • GG
    Glenn Gray
    4 days ago
    1.0
    I went to the Sonic about 7:30 PM on a Wednesday night. There was only one other car there at the time. I ordered two corn dogs and they came out almost immediately. These corn dogs must’ve been made the day before. They were cold and disgusting. This is the second time that I’ve had issues with this Sonic no more
  • KH
    Kristen Hale
    Dec 28, 2025
    1.0
    🤢🤢🤢🤮
  • AW
    Ashley Williamson
    Nov 14, 2025
    1.0
    Wish i could give this particular location NO stars. The hop had to come out to write down our order(all american dog) sent out a bun and cold weenie. Sent it back 20 min later brought out a chili cheese dog. She then informed me if she takes it back in to add the all american it was gonna cost me extra! 1st of all i didnt want chili or cheese i just wanted all american and right the 1st time. Not 40 min later. During which time the owner walked past our vehicle got in hers and drove off. I asked her name and was told they cant give out that info. Needless to say i will NEVER go back to that location and i will tell everyone i know how awful that place ALWAYS IS. OH AND I HAVE THAT NUMBER AND WEBSITE TO CALL LADY. NO NEED TO PUT UR 1 LINER AGAIN. YOU SHOULD HAVE HANDLED IT THEN
  • MS
    marilyn Spencer
    Oct 28, 2025
    1.0
    The car hops are fine. Nothing wrong with the girl's running the food. But the lack of care by management is appalling. There are only two or three stalls on each side that work and it's been that way for years. Today , my entire meal tastes like old, burnt oil. It's disgusting. You know how old oil will leave that nasty taste on the back of your tongue that won't wash off? Yeah, nasty. The chicken, the french fries, everything. That grease tastes like its a month old. I do not recommend this Sonic to anyone.