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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Russellville, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3003 E Parkway Drive for the ultimate SONIC experience!
Customers frequently reported slow service, with long wait times for food and drinks, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of modifications.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or overcooked items.
Staff Performance
While some customers praised the friendliness and helpfulness of the staff, others noted rudeness and lack of management support.
Facility Condition
Several reviews mentioned the poor condition of the location, including broken kiosks and a need for cleanliness and maintenance.
WW
William Wood
Jan 4, 2026
1.0
My son was served raw chicken. Could have gotten seriously sick or worse. Never had a big issue with them but last night was the last time I will ever go there.
JD
Joseph Dykes
Dec 19, 2025
1.0
They made me wait an hour for a soda and onion rings when it wasn’t even busy
AC
Abigail Cruse
Nov 18, 2025
1.0
Ice cream with hot fudge.no hot fudge on ice cream.
Ice
cream was sour. .need to clean the Ice cream machine..
DY
Dana “dana265” Yesmar
Nov 8, 2025
1.0
Why just why do I even try to go to any sonics anymore. Slow service and the blt now comes with 3 half bacon pieces .
AG
Anastasia Gadberry
Oct 1, 2025
1.0
Absolute disgrace. I ordered two supersonic double bacon cheeseburgers, Received the wrong burgers. Came back with receipt and burgers and they gave me two fresh burgers of the same ones I already had. How hard is it to get things right? I literally gave the manager my receipt that had the burgers I ordered on them and still receive the wrong burgers second time around. Now I have four burgers that are going in the trashcan. I will never spend my money at the sonic ever again. Would love a refund, but I’m not even sure they can do that right.