Sonic Drive-In

3.5
955 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Russellville, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3003 E Parkway Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
3003 E Parkway Drive, Russellville, AR
72802, United States

Hours

Reviews

3.5
955 reviews
5 stars
347
4 stars
212
3 stars
128
2 stars
72
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for food and drinks, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of modifications.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or overcooked items.

Staff Performance

While some customers praised the friendliness and helpfulness of the staff, others noted rudeness and lack of management support.

Facility Condition

Several reviews mentioned the poor condition of the location, including broken kiosks and a need for cleanliness and maintenance.
  • WW
    William Wood
    Jan 4, 2026
    1.0
    My son was served raw chicken. Could have gotten seriously sick or worse. Never had a big issue with them but last night was the last time I will ever go there.
  • JD
    Joseph Dykes
    Dec 19, 2025
    1.0
    They made me wait an hour for a soda and onion rings when it wasn’t even busy
  • AC
    Abigail Cruse
    Nov 18, 2025
    1.0
    Ice cream with hot fudge.no hot fudge on ice cream. Ice cream was sour. .need to clean the Ice cream machine..
  • DY
    Dana “dana265” Yesmar
    Nov 8, 2025
    1.0
    Why just why do I even try to go to any sonics anymore. Slow service and the blt now comes with 3 half bacon pieces .
  • AG
    Anastasia Gadberry
    Oct 1, 2025
    1.0
    Absolute disgrace. I ordered two supersonic double bacon cheeseburgers, Received the wrong burgers. Came back with receipt and burgers and they gave me two fresh burgers of the same ones I already had. How hard is it to get things right? I literally gave the manager my receipt that had the burgers I ordered on them and still receive the wrong burgers second time around. Now I have four burgers that are going in the trashcan. I will never spend my money at the sonic ever again. Would love a refund, but I’m not even sure they can do that right.