Obsession and imagination – two ingredients that drive us to create the best tasting gelato. We use traditional gelato making techniques, but there’s nothing traditional about us. Our artisan gelato is made fresh in-store daily, with fresh, seasonal ingredients, indulgent inclusions and better for you options including vegan friendly, made without dairy and made without gluten options to suit all. We believe that flavor is more than taste and that our gelato will inspire all your senses. That’s why we’re always thinking about what’s next – dedicated to delighting our customers wherever they find us. Feel our flavor in-store – with an immersive experience that’s full of surprises, or share in the magic of Gelatissimo at home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.