Business Details
About
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
Hours
Reviews
4.1
1,474 reviews
5 stars
762
4 stars
354
3 stars
167
2 stars
82
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various staff members, particularly highlighting individual servers like Aaron and Dean.
Food Quality
The food received mixed reviews; while many enjoyed the flavors and freshness, some reported issues with food quality and preparation.
Management
Several reviews mentioned positive interactions with management, particularly Tim, who was noted for going above and beyond to ensure customer satisfaction.
Atmosphere
The restaurant atmosphere was generally described as welcoming and enjoyable, although some noted issues with noise levels.
Staffing Issues
Multiple reviews pointed out that the location appeared understaffed, leading to slow service during busy times.
- CUC UOct 11, 20255.0The guys and I were looking for some good quick food, and we found it. Amber at the bar kept my lemonade full, and the guys drinks coming. The carne asada was good. Hot and came out fast. And yes, they offered black beans, which is a big deal to me.
- JCJosh CyboronAug 19, 20255.0Dean, our waiter was excellent. My wife and I were celebrating our anniversary and the OTB team made it very special.
- AKA KARIMAug 2, 20255.0Best service by Amy.
- LBLisa BeardenAug 1, 20255.0Great service. They have amazing food, and have by far the best tortilla soup and best rice! Awesome loyalty rewards program as well
- DDDaisyJul 31, 20251.0I can’t even explain management at this location. They hire children that does not know how to do their job. I have seen inappropriate behavior that I do not care to disclose, but I find this location. Disgusting. I had a recent incident of making an online order through the phone. The lady mentions to call back and say my name as I arrive. As I do. I pulled up 5 minutes later and the manager comes out and says they don’t have anything under that name. “We haven’t had any orders all night” as she checks again and comes out the second time she says sorry and walk away with no intention to making sure I can either place another order they supposedly never had or nothing. Just terrible customer service
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations to accommodate your dining needs.
What are the restaurant's regular operating hours?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM.
When is happy hour at On The Border Mexican Grill & Cantina?
Happy hour is from 4:00 PM to 7:00 PM Monday through Friday, with extended hours until 10:00 PM on Thursdays. The restaurant is closed for happy hour on Saturdays and Sundays.
Does the restaurant offer pickup and delivery services?
Yes, On The Border offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What types of meals are served at On The Border Mexican Grill & Cantina?
The restaurant serves lunch, dinner, happy hour specials, and late-night meals.
What forms of payment are accepted at On The Border?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
Where is On The Border Mexican Grill & Cantina located?
The restaurant is located at 577 N 46th St, Rogers, Arkansas, 72756, USA.
Are there any nearby hotels where out-of-town guests can stay?
Yes, nearby hotels include Fairfield Inn & Suites Bentonville Rogers, Residence Inn by Marriott Bentonville Rogers, and Candlewood Suites Rogers/Bentonville, which offer convenient accommodation options near the restaurant.
What other dining options are available near On The Border Mexican Grill & Cantina?
Nearby restaurants include Johnny Carino's (pizza), Viet Buffet (Vietnamese), Famous Dave's (barbecue), and Chili's Grill & Bar (American), providing a variety of cuisines to explore before or after your visit.
Are there entertainment venues close to On The Border Mexican Grill & Cantina?
Yes, Malco Rogers Towne Cinema and Malco Theatres (drive-in) are nearby, great for catching a movie before or after dining.