McDonald's

3.5
2013 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
903 W Walnut, Rogers, AR
72756, United States

Hours

Reviews

3.5
2,013 reviews
5 stars
698
4 stars
406
3 stars
392
2 stars
158
1 star
359

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables and unsanitary conditions, particularly in the bathrooms and play area.

Service Speed

Customers frequently complained about long wait times in both drive-thru and curbside pickup, often exceeding 30 minutes.

Order Accuracy

There were numerous instances of incorrect orders and missing items, leading to frustration among customers.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.

Food Quality

While some customers enjoyed fresh food, many reported receiving cold or improperly prepared items.
  • JJ
    Jason
    2 days ago
    3.0
    I ordered a big breakfast with hotcakes and didn’t get pancakes only biscuit and sausage with egg
  • LW
    Lilly Weston
    3 days ago
    1.0
    Drive thru was shouting as we pulled up to the window to pay then waited 10 mins to get our food. Had to go back around because our order wasn't in the board to verify and we didn't get a drink then had to wait again just to order. There is no mustard on the hamburgers - since when? The mcchickens were not spicy as we had ordered and have buffalo sauce on them. Only reason we had to go to this location is because the other 2 although showing 24 hours online were NOT. It's like 3:30 in the morning with a full staff it shouldn't take that long and for the order to be messed up that bad with only 3 cars total in line.
  • JJ
    Jon Jolly
    Nov 17, 2025
    3.0
    Sometimes I'll order on the app on the way home from work and get here around 11pm and there's like 3 cars in line but it'll take thirty minutes. Kinda insane.
  • AP
    Always Late Productions
    Nov 14, 2025
    1.0
    Good was good somehow. Took about 30 minutes dining in the play place. Pretty dirty. Bathroom floor all slippery and kids clothes stained on the knees after using it. Then offered some pies. 30 minutes later they bring half the order and I go back to the counter and had multiple employees walk past me on their phones. Kid carrying around broom and Dust pan pretending to sweep. Dude in fry station on his phone. And there’s 5 pies sitting in the window. Then we’re cleaning up the table to leave after waiting over 30 minutes for a pie. And they shut the lights off. And come in and say oh the play place closed 10 minutes ago. Since the trash can was overflowing and they wanted us out I left the mess for them to take care of and let them know I would’ve been gone long ago had they got me the pie when I ordered it. Will never return to this location as long as I live.
  • MD
    Mason Daubenmire
    Nov 9, 2025
    2.0
    During the day, it’s 5 stars, but they stay open 24 hours, at which point they leave 2 people to run the whole place, and you have to wait 40 minutes for them take your order if you’re lucky. Stores great but if you can’t run it 24 hours, THEN DONT KEEP IT OPEN 24 HOURS. I just want a quick meal after working the night shift and grave yard shift only to be met with waiting for an hour for them to say their system is down and to leave. I hate it.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Rogers, AR?

McDonald's in Rogers, AR is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, McDonald's offers delivery, same day delivery, and no-contact delivery services.