Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,259 reviews
5 stars
416
4 stars
276
3 stars
233
2 stars
96
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many expressing frustration over long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with cold, stale, or incorrect food items, leading to dissatisfaction among customers.
Management Issues
Several customers criticized the management for poor service and lack of responsiveness to customer complaints, indicating a need for better leadership.
Cleanliness
There were mixed reviews about cleanliness, with some customers noting dirty environments and unsanitary practices among staff.
Drive-Thru Experience
The drive-thru service was frequently mentioned as slow, with many customers experiencing long wait times and being asked to park for their orders.
- JGJoshua Golden1 day ago1.0Waited 20 minutes after they moved me to the reserved drive throught spot for a 1 mcchiken and 1 snack wrap. Watched probably 20+ other cars go through the line and get their food
- KAKayden AlmarazNov 16, 20252.0It took over 40 mins to get my food and I know that it was kind of packed but still it should not take 40mins to get my food also the atmosphere was bad,there was still the number thing at almost all the tables and there was trash and food on the floor.
- DJDread JimNov 11, 20255.0Out of the many local to me locations this one is my favorite. They have busy days where they are slow but I NEVER wait more than 5min. The staff are a little slow getting to the register due to the kiosk ordering but they have always been polite ☺️
- DRDana RapierOct 30, 20251.0This is place absolutely disgusting, the cold food, service, and most of all the orders being wrong. I can understand it getting busy and the workers are stressed and tired. But for the young man and woman at the window today to tell me I never ordered my order and I have to go all the way around and reorder was so unnecessary. I did get a little frustrated cause it was insanely busy. I went around again and reordered, I got up to the window and I got my food, and the young man & woman was giving me a nasty look like I made their life miserable. So uncalled for, and not a good look on the business either. 10/30/25
- ADAlan DearmanOct 30, 20251.0Charged me extra for something they knew they didn't have them planes to me saying I need to learn how to read I think that employee needs to be fired the manger encouraged the girl at the counter to speak to customers like that absolutely disgraceful manager needs to be fired store needs to be restocked honestly shut that one down and open a new location if that's the way they're going to treat people
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2601 Pleasant Crossing Dr, Rogers, AR?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when they stay open until midnight.
What are the McDonald's delivery hours at this location?
McDonald's offers delivery from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location have drive-through service and what are the hours?
Yes, the drive-through is open daily from 5:00 AM, closing at midnight Sunday through Thursday, and staying open until 1:00 AM on Friday and Saturday.
What are the available payment options at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this location.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, the services include curbside pickup, delivery, same-day delivery, and no-contact delivery for customer convenience and safety.
How can I order McDonald's food online for this location?
You can order online directly via their delivery URL or use the McDonald's app available in the Apple App Store and Google Play Store.
Does this McDonald's location have a rewards program for customers?
Yes, MyMcDonald's Rewards allows you to earn points for free food. More details can be found at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Which nearby locations can I visit before or after dining at McDonald's?
Nearby you can visit Walmart for grocery and pharmacy needs, Chick-fil-A for more dining options, and Orange Leaf Frozen Yogurt for dessert.
Are there nearby automotive services near McDonald's?
Yes, Firestone Complete Auto Care is close by for tire services and automotive repairs, convenient if you need to service your vehicle before or after your meal.
Can I combine a workout with my trip to McDonald's?
Absolutely, Snap Fitness Rogers is nearby, so you can exercise and then enjoy a meal or snack at McDonald's conveniently close by.