McDonald's

3.4
1263 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2601 Pleasant Crossing Dr, Rogers, AR
72758, United States

Hours

Reviews

3.4
1,263 reviews
5 stars
416
4 stars
278
3 stars
234
2 stars
97
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessively long wait times, often exceeding 30 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly service to rude and unhelpful interactions.

Food Quality

Numerous customers complained about cold, stale, or poorly prepared food, with some expressing concerns about food safety.

Cleanliness

Several reviews mentioned a dirty environment, with unusable tables and concerns about staff hygiene practices.
  • CF
    Candice Ferguson
    Dec 26, 2025
    1.0
    25 mins for a $5 meal deal and 2 frappes-mobile order.
  • LW
    Logan White
    Dec 18, 2025
    3.0
    McDonald's currently is the embodiment of end stage capitalism and the choice of profit above customer. Sitting in this McDonald's is abysmal. No longer is there front of house staff, anyone to take your order. Nor is there a drink station any longer to refill your drinks. Nay all you may experience is a gray concrete room where it is clear the only ones who matter are the drive-thru and door dash customer. To top it off, it sits across the street from an absolute perfect Chick-fil-a firing on all cylinders all the time, everyday. So as you sit and loath what money has done to a place once filled with joy, you must watch the Chick-fil-a in all its Holy glory. I give this McDonald's 3 stars.
  • DH
    Dawn Hill
    Dec 16, 2025
    1.0
    Well, I guess this is one way to make a McRib.
  • HN
    haylea naylor
    Dec 13, 2025
    1.0
    This is the worst McDonald’s I have ever been to. It takes at a minimum 15 minutes to get HUST FRENCH FRIES. I got there today and before I event listed a single item to order they said “it will be a 20-30 minute wait” with only one other person in line?????? This is McDonald’s???????????
  • JW
    jessica williams
    Nov 30, 2025
    2.0
    This was a fast, good place to eat. A long time ago!!! .. food went down they serve what has been under a heat lamp not hot fries they are the bottom of the basket that should have been tossed out. Service lol!! you are good as long as you don't talk to them. Y'all have lost the charm you had. Go find a place where they still care and cook fresh!!!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 2601 Pleasant Crossing Dr, Rogers, AR?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when they stay open until midnight.

What are the McDonald's delivery hours at this location?

McDonald's offers delivery from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.