McDonald's

3.5
929 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
203 W Hudson Rd, Rogers, AR
72756, United States

Hours

Reviews

3.5
929 reviews
5 stars
332
4 stars
193
3 stars
189
2 stars
68
1 star
147

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Quality

Service was often described as slow and unprofessional, with several reviews mentioning rude staff and poor management.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting dirty conditions, particularly in the bathrooms.

Food Quality

Food quality varied, with complaints about cold food, incorrect temperatures, and overall dissatisfaction with the freshness.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted improvements in service during certain visits.
  • TT
    Thruthspeaker “Thruthspeaker”
    Dec 17, 2025
    3.0
    They food was cold the workers seemed distracted I don't remember a greeting just them telling me the total and sending down the line in the drive thru we didn't get the ketchup or any napkins either this place needs some work
  • JC
    Jeremy Casebolt
    Nov 13, 2025
    1.0
    This location never fails to disappoint. Every single time it will let you down.
  • CJ
    Chloe Jennings
    Nov 2, 2025
    1.0
    Warm frappe? It’s not even the right flavor man…. Got caramel it was supposed to be mocha…. But our other frappe was frozen so why? It’s getting dumped but seriously never thought anyone would do that? Even if it isn’t intentional, why give it to the customer?
  • NP
    nathanael peckham
    Nov 2, 2025
    1.0
    Got a large fry with no salt added, mocha frappe they served it warm/melted with caramel on top and a cold apple pie.
  • JG
    J G
    Oct 29, 2025
    1.0
    I used to like this store. Lady who takes your money was super sweet. My kids asked so we went through the drive-thru. If you order more than 1 thing, they'll get nearly the entire order wrong. We stopped anyway. They handed me my order at the window. I checked it before I pulled off, because I have kids and didn't want to unload everyone when they got it wrong. They got it wrong. Super simple, just needed a new burger with ketchup and pickles only. Neck Tattoo came up to the window and asked what my problem was. Kindly explained I needed a burger fixed. "Huh?!" So I explained it again, "You need a burger with ketchup and pickle only?!" Yes....ketchup and pickle only. "Let me see that receipt!!"........."Fine, pull forward". Huh...a lot of attitude for a small request and pull forward for the tiny burger with 2 toppings on it? Ok, that's fine. I pulled forward. 6-7 cars left - the entire line was empty. 30 minutes I waited. I put it in reverse. Waited for them to come to the window. Girl at the window wouldn't even look at me, she knew I was sitting there for half an hour. Apparently tattoo neck didn't like that she screwed up the burger. I wasn't mad before, but I'm little upset now. "What's your problem again?"......Well, my problem is I asked for a burger to be remade and you told me to pull forward a half hour ago and then apparently had no intention of coming back up. "Let me see your receipt!" Stares at it for an incredible amount of time. Looks over at the burger that was remade 29 minutes ago sitting on the counter, slapped it in my hand and slammed the window. I waited. She came back, Yes, you also didn't put the sauce in the bag for the nuggets, "YES I DID", No, you didn't. I have the bag right here. "THERE WERE TWO BAGS!" yes I know...here's the other bag, "I KNOW I GAVE YOU THOSE SAUCES", you think I'm sitting here waiting for 45 min to scam you out of 2 sauces? Do you want to come search my truck? "FINE, HERE" slapped them in my hand. Seriously. Neck tattoo has problems. Not sure why she's so angry. She gets nearly every order wrong and seems to get mad at everyone else for it. Insane. Won't ever come back.

Frequently Asked Questions About McDonald's

What are the delivery service hours for McDonald's at 203 W Hudson Rd, Rogers, AR?

McDonald's delivery service is available daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.