Jimmy John's

3.7
235 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2004 Promenade Blvd, Rogers, AR
72758, United States

Hours

Reviews

3.7
235 reviews
5 stars
115
4 stars
39
3 stars
23
2 stars
19
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with many waiting over 30 minutes for their orders.

Food Quality

While many customers enjoyed the food, there were complaints about incorrect orders and inconsistent quality.

Customer Service

Feedback on customer service was mixed; some praised the staff's friendliness, while others reported rude behavior and poor handling of complaints.

Management Issues

Several reviews highlighted poor management and staffing problems, contributing to the slow service and overall negative experiences.
  • JR
    Juan Rodriguez
    Dec 27, 2025
    1.0
    Do not recommend buying food here. They claim they are quick but expect to be waiting 20+ minutes for your food.
  • MM
    Michael Bössler (Mike)
    Dec 27, 2025
    5.0
    The people are super friendly. The service is quick and the food is fresh and tasty. Plus a meal here does not break the bank. The fresh food and fair prices keep us coming back!
  • AD
    Adam DeVenney
    Dec 18, 2025
    2.0
    Just incredibly slow service. 25 minutes to get one sandwich. Do not recommend this location.
  • AL
    Aaron Larson
    Dec 16, 2025
    2.0
    Food is fine, but is incredibly slow. Plan for 30 min in the drive thru.
  • WP
    Wilfredo Perdomo
    Nov 17, 2025
    5.0
    No he tenido una experiencia pero entre a comentarios para ver si me explican porque publicar foto del baño