Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude or unhelpful staff, with several instances of poor communication and attitude from employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or old food, as well as cleanliness concerns regarding food handling.
Speed of Service
Several customers experienced long wait times, particularly in the drive-thru, with some noting that service was slow even during off-peak hours.
Cleanliness
Customers reported unsanitary conditions in the restaurant, including dirty bathrooms and tables.
SM
Shawn Meeks
2 days ago
2.0
Its McDonald's...
7I
7Industrial Industries
Nov 11, 2025
1.0
I would give this place a 0 if i could. Do not waste your time or money
CS
Carla Scheffler
Nov 9, 2025
5.0
Great food quality
TH
Tinsley Howard
Oct 11, 2025
3.0
Lady at the first window on 10-11-25 at 1:00 pm was extremely rude
DH
Dawn Hayward
Aug 19, 2025
1.0
We went to Pocahontas McDonald's this evening and had a basically simple order we ordered 3 # 9 MEALS which is 2 cheeseburgers ect we also ordered them as a medium with coke on all the MEALS we asked for NO PICKLES AND EXTRA ONIONS well it took 3 employees to try to get it right I had had it by then so I yelled at them to please listen again the dude slammed the window at the drive thru anyways a manager finally took our order then made us pull up to the yellow line and wait after almost 45inutes the manager brought out our food when she repeated the order it was still WRONG. We got all 6 if the burgers with EXTRA PICKLE NO ONION THEN WE HAD TO ASK FOR STRAWS FOR OUR DRINKS THAT COME WITH THE MEAL AND THEY ACTED LIKE IT WAS A HASSLE TO DO ANYWAYS we get home and not only the picle onion mix up the burgers didn't even have ketchup on any of them so I will no longer be doing any business with them and we spend a lot of money at McDonald's so either hire people that are able to do their jobs right or train them better all the employees including managers also if you can't handle working in customer services industries find another job
What are the operating hours of this McDonald's location in Pocahontas, AR?
This McDonald's in Pocahontas, AR is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, drive-thru service is available 24/7 at this location.
Can I order food delivery from this McDonald's?
Yes, McDelivery is available 24 hours a day, and you can order online or via the McDonald's app.
What kinds of payment options does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
Where is this McDonald's located?
It is located at 1504 Hwy 67 S, Pocahontas, AR 72455, USA.
What services are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other McDonald's restaurants near this location?
Yes, there are a couple of other McDonald's restaurants nearby in Pocahontas.
What nearby places can I visit before or after dining at this McDonald's?
You might visit The Busy Bean coffee shop or El Acapulco Mexican restaurant, both nearby, for additional dining experiences.
Which nearby locations could be helpful for customers needing automotive or phone services?
Customers can visit O'Reilly Auto Parts for automotive supplies, A-Z Autobody for repairs, or the Verizon and AT&T stores for mobile phone services nearby.