McDonald's

3.5
1263 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1504 Hwy 67 S, Pocahontas, AR
72455, United States

Hours

Reviews

3.5
1,263 reviews
5 stars
407
4 stars
300
3 stars
249
2 stars
131
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor communication and attitude from employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or old food, as well as cleanliness concerns regarding food handling.

Speed of Service

Several customers experienced long wait times, particularly in the drive-thru, with some noting that service was slow even during off-peak hours.

Cleanliness

Customers reported unsanitary conditions in the restaurant, including dirty bathrooms and tables.
  • SM
    Shawn Meeks
    2 days ago
    2.0
    Its McDonald's...
  • 7I
    7Industrial Industries
    Nov 11, 2025
    1.0
    I would give this place a 0 if i could. Do not waste your time or money
  • CS
    Carla Scheffler
    Nov 9, 2025
    5.0
    Great food quality
  • TH
    Tinsley Howard
    Oct 11, 2025
    3.0
    Lady at the first window on 10-11-25 at 1:00 pm was extremely rude
  • DH
    Dawn Hayward
    Aug 19, 2025
    1.0
    We went to Pocahontas McDonald's this evening and had a basically simple order we ordered 3 # 9 MEALS which is 2 cheeseburgers ect we also ordered them as a medium with coke on all the MEALS we asked for NO PICKLES AND EXTRA ONIONS well it took 3 employees to try to get it right I had had it by then so I yelled at them to please listen again the dude slammed the window at the drive thru anyways a manager finally took our order then made us pull up to the yellow line and wait after almost 45inutes the manager brought out our food when she repeated the order it was still WRONG. We got all 6 if the burgers with EXTRA PICKLE NO ONION THEN WE HAD TO ASK FOR STRAWS FOR OUR DRINKS THAT COME WITH THE MEAL AND THEY ACTED LIKE IT WAS A HASSLE TO DO ANYWAYS we get home and not only the picle onion mix up the burgers didn't even have ketchup on any of them so I will no longer be doing any business with them and we spend a lot of money at McDonald's so either hire people that are able to do their jobs right or train them better all the employees including managers also if you can't handle working in customer services industries find another job

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location in Pocahontas, AR?

This McDonald's in Pocahontas, AR is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, drive-thru service is available 24/7 at this location.