Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Wait Times
Customers frequently reported excessively long wait times in both the drive-thru and inside the restaurant.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Inventory Issues
Customers noted that the restaurant frequently ran out of menu items, including basic condiments and ingredients.
JM
J Memphis
Oct 7, 2025
1.0
Everything was wrong!!! I think squirrels can run this store better!!!
WA
warren arman
Aug 23, 2025
1.0
Good place to get food poisoning !!
JW
Janet Wallace
Aug 1, 2025
1.0
We sat in drive thru line for over 30 minutes, After order was taken. As soon as vehicles started moving we got out of line. This really sucks, no food and was almost late getting to my job.
As far as the other questions they don't apply. Did not get anything or pay for anything
AB
Aaron Beadle
Jul 22, 2025
4.0
About what you would expect for a Wendy's. They do need to work on their inventory orders. First time I was there they had no straws, second time no ketchup. Curious what they'll run out of next.
DC
Danesha Campbell
Jul 15, 2025
1.0
The employees at this location are ignorant and rude. They are young, simple minded, and some crash dummies. They will play in your food over a simple misunderstanding, they rush you to order so they can hurry up and smoke in their lobby because people don’t go inside, they are led by a someone who is afraid to RUN HER OWN SHIFT, the manager wants to keep her “friendship” instead of remembering why she even became manager!! It is a whole mess! Yesterday (July 14) a Wendy’s employee threw a drink on my niece. I tried calling to speak with a manager (Shonda Galliger is the name she said, she probably lying getting it from that funny but filthy show Shameless with the Galligers) and she was rude also. This is not the first incident with them and I am not the only one. DO NOT EAT THERE!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pine Bluff, AR?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pine Bluff, AR into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (870) 536-3576.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pines Mall Wendy’s serve breakfast?
Yes, this Wendy’s location in Pine Bluff, AR serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 2910 Pines Mall Drive?
Wendy's at 2910 Pines Mall Drive is open daily from 8:00 AM to midnight.
Does this Wendy's location offer drive-through service?
Yes, this Wendy's offers drive-through service from 8:00 AM to midnight every day.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Pine Bluff, AR serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Pine Bluff?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Pine Bluff Wendy's offer delivery and takeout?
Yes, this location offers both delivery and takeout services. Delivery availability depends on your address.
How can I provide feedback or contact this Wendy's location?
You can contact them directly at (870) 536-3576 or provide feedback via the Wendy's Contact page or Customer Satisfaction Survey.
Is there a Wendy's mobile app I can use for orders and deals?
Yes, the Wendy's mobile app is available for download in the Apple App Store and offers ordering and coupons.
What other dining options are near Wendy's at Pines Mall?
Nearby dining options include McDonald's, Red Lobster, Western Sizzlin, KFC, Garfield's Restaurant & Pub, Sbarro, and The Paper Plate.
Are there any notable retail stores near Wendy's Pine Bluff for convenient shopping?
Yes, nearby retail stores include Lowe's Home Improvement, Dillard's, Staples, JCPenney, Shoe Dept., Bath & Body Works, Rogers Jewelers, Journey's, Hibbett Sports, Sears, and GNC.