Wendy's

3.1
269 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2910 Pines Mall Drive, Pine Bluff, AR
71601, United States

Hours

Reviews

3.1
269 reviews
5 stars
79
4 stars
50
3 stars
35
2 stars
26
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Wait Times

Customers frequently reported excessively long wait times in both the drive-thru and inside the restaurant.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Inventory Issues

Customers noted that the restaurant frequently ran out of menu items, including basic condiments and ingredients.
  • JM
    J Memphis
    Oct 7, 2025
    1.0
    Everything was wrong!!! I think squirrels can run this store better!!!
  • WA
    warren arman
    Aug 23, 2025
    1.0
    Good place to get food poisoning !!
  • JW
    Janet Wallace
    Aug 1, 2025
    1.0
    We sat in drive thru line for over 30 minutes, After order was taken. As soon as vehicles started moving we got out of line. This really sucks, no food and was almost late getting to my job. As far as the other questions they don't apply. Did not get anything or pay for anything
  • AB
    Aaron Beadle
    Jul 22, 2025
    4.0
    About what you would expect for a Wendy's. They do need to work on their inventory orders. First time I was there they had no straws, second time no ketchup. Curious what they'll run out of next.
  • DC
    Danesha Campbell
    Jul 15, 2025
    1.0
    The employees at this location are ignorant and rude. They are young, simple minded, and some crash dummies. They will play in your food over a simple misunderstanding, they rush you to order so they can hurry up and smoke in their lobby because people don’t go inside, they are led by a someone who is afraid to RUN HER OWN SHIFT, the manager wants to keep her “friendship” instead of remembering why she even became manager!! It is a whole mess! Yesterday (July 14) a Wendy’s employee threw a drink on my niece. I tried calling to speak with a manager (Shonda Galliger is the name she said, she probably lying getting it from that funny but filthy show Shameless with the Galligers) and she was rude also. This is not the first incident with them and I am not the only one. DO NOT EAT THERE!!

Frequently Asked Questions About Wendy's

Is Pines Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.