Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude or unhelpful staff, with several mentioning long wait times and incorrect orders.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Order Accuracy
A significant number of customers experienced problems with missing or incorrect items in their orders.
Cleanliness
Some customers noted cleanliness issues, including unsanitary conditions and a messy dining area.
Speed of Service
While some praised quick service, many others complained about slow drive-thru and in-store service.
RH
Rilee Hailey
Dec 30, 2025
3.0
The girl at the back window was real rude. I came through to get a doordash and i got to the window and told her i had a doordash and she said “go..” like ok no need to have a bad attitude…
TB
Terry Baskin
Dec 11, 2025
1.0
Let's set in the drive through no one answered the drive through we sit there for almost 15 minutes waiting on someone to take our order
N1
Nicole 101
Dec 5, 2025
1.0
Pay more, get less in return.
Just look at how sad my mcdouble looks. It wasn’t even busy. My nugs and burger were warm but my fries were old and cold.
BL
Ben Livingston
Dec 5, 2025
3.0
Was missing food out of my last drive through order. The meat on my big Mac was cold despite just receiving my food and waiting at the window over 5 min for it.
AR
Amy Robinson
Nov 26, 2025
1.0
Lunch time I pulled in first car no other cars in both drive thrus . I waited and waited . Two cars pull up get service and still no can I help you ! Please get your drive thru fixed . I end up choosing Hardee’s . Excellent service and very polite nice people to help you .