Panera Bread

Reviews

• KH

  Kevin Heff Heffernan

  4 days ago
  5.0
  Even with some issues with their system they managed to see that everyone was taken care of. CUSTOMER SERVICE WAS ON POINT AND I TRULY LOVED IT!
• BS

  Bryan Swymn

  Apr 10, 2026
  5.0
  Every worker I talked to was very kind. The food was great. Clean store as well.
• MK

  Mz. Kitty

  Mar 18, 2026
  4.0
  Loves me some Soup 🍲
• TS

  TC Squires

  Mar 4, 2026
  4.0
  We walked in to no line at all and were immediately acknowledged by the cashier behind the counter, which set a great first impression. We weren’t entirely sure what we wanted, so it took us a moment to decide, but she was patient and ready when we were. We both ordered Pick 2 combos: one with a toasted Frontega Chicken sandwich paired with mac & cheese, and the other a Chicken Bacon Rancher with Bacon Mac & Cheese. The food came out quickly, and while the cook initially forgot to put the second mac and cheese back on the tray, it was noticed and corrected right away without any hassle. The food itself was genuinely delicious. We ended up sharing the sandwiches, and both were excellent, well-seasoned, nicely toasted, and satisfying in flavor. The mac and cheese was creamy and comforting, exactly what you expect from Panera. Where the experience falls apart is the value. At around $15 per meal, it’s hard to justify the portion sizes, especially considering this is essentially a sandwich-and-soup (or mac) spot. The portions felt light for the price, and it’s hard not to compare that to the not-so-distant past when $8–$10 meal deals were common. If the price were closer to $10, or if the Pick 2 included a more generous scoop of mac and cheese, it would feel much more reasonable. Honestly, if it weren’t for the gift card we had, this likely wouldn’t be a regular stop for us, homemade sandwiches are far cheaper and arguably healthier. The food quality is there, but the value just doesn’t quite keep up with the price anymore.
• TM

  Tosha M

  Feb 18, 2026
  1.0
  Went to pick up an order for someone the young man behind the pickup area was awesome but the lady running the register was very rude. Yelling from the other side of the store Telling me I know he told you to wait on the coffee it wasn’t ready yet, all I asked if this was so and so’s order after she set the bag in the counter, she said again I know he just told you it wasn’t ready yet you were waiting on coffee. I’ve never personally eaten here I do not know what your coffee tote looks like especially when you put a big bag on the counter sealed up I thought it was in the bag like most places do. She continued to mumble to herself until another lady brought out the coffee I see from the reviews there are several complaints from this store about similar stories. I am the easiest going person and some of the stores on McCain have the worst customer service.

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