McDonald's

3.4
618 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5506 Macarthur Dr, North Little Rock, AR
72118, United States

Hours

Reviews

3.4
618 reviews
5 stars
198
4 stars
127
3 stars
111
2 stars
58
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy, slow service, and unprofessional behavior from staff.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others enjoyed their meals.

Location Convenience

The location is noted for its convenience, especially for families, but the overall experience is often marred by service problems.

Staff Professionalism

Many reviews highlighted a lack of professionalism among staff, including rude behavior and poor customer interaction.

Improvement Noted

Some customers mentioned improvements in service and food quality over time, suggesting potential positive changes.
  • RS
    Rico Sally
    Dec 27, 2025
    1.0
    Can't even take order right
  • WC
    wesley casner
    Dec 23, 2025
    4.0
    This McDonald’s is conveniently located next to a gas station and right by Burns Park, which makes it an easy and reliable stop when I’m out with my kids. Because of the location, it’s one I visit pretty often. What really sets this location apart is the service. The staff is consistently professional, efficient, and friendly—noticeably better than the McDonald’s closer to my house on Camp Robinson. Orders are usually accurate, the drive-thru moves smoothly, and the overall experience feels more organized than what you expect from fast food. While the food is standard McDonald’s fare, the convenience and superior service make this location stand out. It’s a dependable stop for families and busy parents, and definitely earns four stars for doing the basics well and doing them consistently.
  • MM
    MD
    Dec 21, 2025
    5.0
    I love McDonald's! The prices are very reasonable, and I especially love their sausage McGriddles and chicken strips. I have no complaints regarding the service—everything was great.
  • SF
    Sabrina F
    Dec 20, 2025
    1.0
    How are y'all gonna forget half of my meal. I ordered 2 hash browns, 2 hotcakes, and 2 Sausage and Biscuits. Only 1 hotcake and 2 Sausage and Biscuits were there. Not only did you forget my order, the hotcakes were HARD and BARELY warm. It seemed like y'all were tryna rush us to leave, AT LEAST have my FULL order in there. Do better
  • SY
    Stephen Youngblood
    Dec 13, 2025
    1.0
    Spent over 15 minutes waiting for a Steak Egg & Cheese bagel. It made me late for work for something that should have been a quick stop in the morning. Disgraceful.

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 5506 Macarthur Dr, North Little Rock?

The McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 10:30 PM.