McDonald's

3.4
612 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5506 Macarthur Dr, North Little Rock, AR
72118, United States

Hours

Reviews

3.4
612 reviews
5 stars
196
4 stars
127
3 stars
111
2 stars
57
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Food Temperature

Many reviews mentioned receiving cold or improperly prepared food, leading to dissatisfaction with the meal quality.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Attitude

Feedback indicated a lack of courtesy and professionalism among employees, with some customers feeling ignored or disrespected.

Inconsistent Experience

While some customers had positive experiences, many others reported frequent issues, suggesting a lack of consistency in service and food quality.
  • DM
    Dustin Mullens
    Nov 17, 2025
    5.0
    Mcdonalds
  • GG
    Granny Girl
    Oct 18, 2025
    3.0
    I order the sausage and McMuffin combo for $5.00 you get a hash brown and drink matter of fact I upgraded my coffee to a large I asked them to not put an egg on my McMuffin well my coffee was cold which in my opinion was insane I have never went to McDonalds and received cold coffee and not only was their an egg on my sandwich but the coffee was cold and look like they just threw a piece of cheese on my sandwich and it was not hot and with all that being said I surgest you just check your order before you leave
  • BJ
    Brody Jacks
    Oct 12, 2025
    1.0
    Cussed up a storm in the drive through speaker. Took 12 mins to take my order while sitting at the order bay. Awful service.
  • KR
    Kedriana Richard
    Sep 14, 2025
    1.0
    I placed a mobile order @10 , pulled up to the speaker a woman yells out “we’re closed” over the speaker. No greeting or “sorry for the inconvenience.” Which is funny, because they close at 11. I proceeded to sit at the speaker to clarify, I placed an online order already & she yells out once again “WE’RE CLOSED.” And I asked, “what about my mobile order???” She says, “WHAT ORDER?” & tells me to come to the second window & gives me cold food!!!!
  • KR
    Keith Rutherford
    Sep 13, 2025
    1.0
    I never write reviews, however: Food was fine. Got sprite, just carb water. No ketchup on either terminal. No sweet tea in either distributor. Condiments not refilled at condiment station. I asked for salt from the cashier and was given Splenda. Employees are sleeping here.

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 5506 Macarthur Dr, North Little Rock?

The McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 10:30 PM.