Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned that the food was often cold, stale, or not fresh, leading to dissatisfaction.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Management Issues
Reviews indicated a lack of effective management, with complaints about rude managers and poor staff morale.
SH
Steve Helton
5 days ago
1.0
The customer service at this location is awful. 2/26/25. Lunch, DT. When i was handed my order the girl gave me a very nasty look.
LR
Lashundra Reaves
Feb 24, 2026
1.0
I never been @ a McDonald's that want take your order at the counter . The morning manager is highly rude to any age group 😒 I think I will start going for coffee on Camp Robinson Rd you can't even order a senior coffee she makes you to kiosk machine these restaurants are getting sorrier & sorrier by the day.
AH
Allie House
Feb 21, 2026
1.0
Was horrible didn’t taste good and got my order wrong
TH
Tina Harvey
Feb 13, 2026
1.0
I just went to this location this morning with my sister to get coffee as im here visiting from out of state. 1. I could hardly understand the girl at the drive through menu it sounded like she mumbled EVERYTHING. Then she did not know the difference between a iced mocha coffee & a ice mocha, i ordered a sausage egg & cheese bisquit & my sister ordered a coffee as well. We get to the window to pay the lady at the window was just rude. We get to the window to get our food, that lady talked so fast & basically threw our food to us & made us pull to yet another to wait for extra sugar. OH and let's not forget i also received the wrong breakfast sandwich as well. Avoid this location or go at a different time to avoid the 3 irritated ppl working in the morning.
LL
Lucy Love
Feb 10, 2026
1.0
Horrible thing working the drive thru... First window chic was great.. 2nd window.. that thing was rude, nasty.. she's lucky I had to be at work.. stop tolerating that level of low hanging fruit
I already called McDonald's and then they put that message down there. They're not trying to do anything to rectify the problem. This lady was horrible. I needed to go and get coffee like I do every morning but I'm not going back to this location ever again.
What are the operating hours for McDonald's at 4008 McCain Boulevard?
McDonald's is open 24 hours every day of the week.
When is McDonald's delivery service available?
Delivery is available daily from 5:00 AM to 2:00 AM, with extended hours on Thursday through Saturday starting at 4:00 AM and closing close to 3:00 AM.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru is open 24/7, every day of the week.
What types of pick-up and delivery services does McDonald's provide?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a way to order McDonald's food online or through an app?
Yes, customers can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available for iOS and Android.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit June's Hallmark Shop for gifts, Pulaski Conservation District for environmental exhibits, or Arkansas Families First for counseling services.
Are there other dining options close to McDonald's on McCain Boulevard?
Yes, nearby dining options include Jersey Mike's Subs, Chicken Salad Chick, BJ's Restaurant & Brewhouse, and Chili's Grill & Bar.
What local retail stores are near McDonald's for shopping after your meal?
Nearby retail stores include Dollar Tree, GameStop, Sears, Victoria's Secret & PINK, Bath & Body Works, Zales Outlet, and Journeys.
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