McDonald's

3.5
2862 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4008 McCain Boulevard, North Little Rock, AR
72116, United States

Hours

Reviews

3.5
2,862 reviews
5 stars
1,046
4 stars
532
3 stars
572
2 stars
241
1 star
471

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional service, with many experiences of long wait times and incorrect orders.

Food Quality

Many reviews mentioned poor food quality, including cold, stale, or improperly prepared items.

Management Problems

Frequent complaints about management being rude and unhelpful, contributing to a negative customer experience.

Inconsistent Experience

Customers noted that experiences varied widely, with some reporting good service and food, while others had consistently negative experiences.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness in the restaurant, including unsanitary conditions.
  • AM
    Abdul Mubeen
    5 days ago
    1.0
    Visited this McDonald’s on November 17, 2025, and had a very disappointing experience. I ordered a Mocha Frappe at the drive-thru and was told twice that it wasn’t available. To confirm, I placed the same order through the McDonald’s app, and it went through without any problem. I picked it up inside within minutes. This kind of inconsistent and dismissive service made me feel very uncomfortable and unfairly treated. There is no reason a customer should be denied an item that is clearly available. It shows a lack of honesty and respect toward customers. I strongly recommend others to visit a different McDonald’s location where the service is more reliable and respectful. This store needs major improvement in staff attitude and customer communication.
  • HP
    hermosa playa
    Nov 18, 2025
    1.0
    May be the worst location locally, takes forever to get a cashier at the voice box and they are 9/10 have an attitude or never professional.
  • BB
    Bridgette Barger
    Nov 5, 2025
    1.0
    Absolutely horrible. We usually come to this one and we don’t always have a problem. However the last two times we have gone through the drive through they have said they were out of sweet tea. This was at 6pm. When I asked if they were making more they said nope we literally don’t have any at the store we can make. The girl at the window gave all kids of attitude and said that’s not my job! So I asked if I could ask the manager since it would be their job. He came to the window and he was not very helpful or very respectful. He said they had a delivery truck today but they didn’t get sweet tea. (Yeah right) This whole time I’m talking to the manager the very unpolite little girl in the window was verbally bashing me because I was griping about sweet tea and was being very rude I’ve been in the hospitality industry for years and customer service and this locations owner/managers should very ashamed and embarrassed of how their employees are acting. If I was the manager she would have been fired but instead he didn’t say a thing.
  • QS
    Quinton SR
    Nov 5, 2025
    1.0
    I had a mobile order, so I decided to go in and request a fresh quarter pounder w/cheese. I asked one of the managers. This man looked at me and stated "They are ALWAYS FRESH" and walked off and continued to do what he was doing. The quarter pounder was not as fresh and the fries were not so fresh. I rather drive 20 minutes away to receive great customer service and spend my money with another restaurant. I will not purchase anything else from this McDonald's.. As a manager, lead by example! Poor Service!
  • MG
    MyWeedHeads Gaming
    Oct 27, 2025
    3.0
    Normally I stop here cause they are the only one that has biscuits and gravy. so this morning I ordered a biscuits and gravy platter, a hash brown, and 2 hot and spicy biscuits. First of all I always go to curbside pickup cause I have trouble walking and standing so I have them come to me witch they didn't, they called me from the drive-thru window to pick my food up witch beats the purpose of curbside. Then when I got to where I was going to eat i saw I didn't have a fork in the bag for the biscuits and gravy only a spoon and you can't eat biscuits and gravy with a spoon it just dosnt work. 2nd they didn't give me my hashbrown witch i was supposed to get a monopoly piece with it it was the only reason I got it. 3rd the biscuits on the hot and spicy chicken was so hard they was inedible I had to toss them out and just eat the chicken sans biscuit. This not the first time I've had problems with this McDonald's and I wouldn't ever go back if they wasn't the only one in town that has biscuits and gravy

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4008 McCain Boulevard?

McDonald's is open 24 hours every day of the week.

When is McDonald's delivery service available?

Delivery is available daily from 5:00 AM to 2:00 AM, with extended hours on Thursday through Saturday starting at 4:00 AM and closing close to 3:00 AM.