McDonald's

3.4
1546 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2400 Old Jacksonville Hwy, North Little Rock, AR
72117, United States

Hours

Reviews

3.4
1,546 reviews
5 stars
535
4 stars
315
3 stars
280
2 stars
142
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others complained about cold or poorly prepared food.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas, with some customers noting it as a significant concern.

Management Issues

Multiple reviews pointed to poor management practices, including staff attitude and operational inefficiencies, leading to a negative customer experience.

Drive-Thru Experience

Many customers expressed frustration with long wait times and incorrect orders in the drive-thru, indicating a need for improvement in this area.
  • DS
    David Singer
    Nov 16, 2025
    2.0
    Staff poorly trained Service terrible. Order all mixed up absolutely terrible. Items missing.
  • CJ
    constance joyner
    Nov 6, 2025
    1.0
    Very rude , very unprofessional, not very good customer service skills. I ordered a large fry and wanted one dipping sauce. She said 66 cents , all I had was a $20 she said she don’t have time to break it down. It’s either I have the change or I don’t. I had 0.58 and she still wouldn’t accept it saying that’s not enough. I said I just want one sauce she said oh well and slammed the window shut
  • QH
    Quita Hernandez
    Nov 4, 2025
    4.0
    Great service
  • ST
    Sharita Thompson
    Oct 25, 2025
    4.0
    Had a huge crowd of people, orders were correct, food was good, and we were in and out.
  • NL
    Nova Lott
    Oct 15, 2025
    1.0
    My husband went through the drive thru and he was going to pay in change (all the change we had laying around) and they don’t take change? I’ve never heard anywhere do this. That is crazy!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2400 Old Jacksonville Hwy in North Little Rock?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight.