Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others complained about cold or poorly prepared food.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas, with some customers noting it as a significant concern.
Management Issues
Multiple reviews pointed to poor management practices, including staff attitude and operational inefficiencies, leading to a negative customer experience.
Drive-Thru Experience
Many customers expressed frustration with long wait times and incorrect orders in the drive-thru, indicating a need for improvement in this area.
DS
David Singer
Nov 16, 2025
2.0
Staff poorly trained
Service terrible. Order all mixed up absolutely terrible. Items missing.
CJ
constance joyner
Nov 6, 2025
1.0
Very rude , very unprofessional, not very good customer service skills. I ordered a large fry and wanted one dipping sauce. She said 66 cents , all I had was a $20 she said she don’t have time to break it down. It’s either I have the change or I don’t. I had 0.58 and she still wouldn’t accept it saying that’s not enough. I said I just want one sauce she said oh well and slammed the window shut
QH
Quita Hernandez
Nov 4, 2025
4.0
Great service
ST
Sharita Thompson
Oct 25, 2025
4.0
Had a huge crowd of people, orders were correct, food was good, and we were in and out.
NL
Nova Lott
Oct 15, 2025
1.0
My husband went through the drive thru and he was going to pay in change (all the change we had laying around) and they don’t take change? I’ve never heard anywhere do this. That is crazy!
What are the regular operating hours of McDonald's at 2400 Old Jacksonville Hwy in North Little Rock?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM to midnight.
What delivery options does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food for delivery or pickup online?
You can order online either through McDonald's official delivery site at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on Apple and Android stores.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a rewards program available at this McDonald's location?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
Does this McDonald's location have free WiFi and drive-thru services?
Yes, it offers WiFi and a drive-thru service for customer convenience.
Which nearby gas stations can customers visit before or after dining at McDonald's?
Nearby gas stations include ALON, Mobil, Prothro Super Stop, Protho, Shell, and Valero, providing convenient fueling options around your visit.
What other fast food options are close to this McDonald's?
Nearby fast-food options include Burger King, Subway, Louisiana Famous Fried Chicken, KFC, Taco Bell, Sonic Drive-In, and another McDonald's.
Are there any hotels near McDonald's for guests who might want a meal nearby?
Yes, Super 8 by Wyndham Little Rock/North/Airport and Super 8 motels are located nearby, convenient for travelers.