McDonald's

3.6
2122 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20605 Hwy 365, North Little Rock, AR
72113, United States

Hours

Reviews

3.6
2,122 reviews
5 stars
723
4 stars
498
3 stars
442
2 stars
189
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and slow service, particularly in the drive-thru.

Food Freshness

While some customers praised the freshness of their food, many others complained about cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was a common concern, with reports of dirty tables, floors, and restrooms.

Staff Friendliness

Some staff members received positive feedback for their friendliness and helpfulness, while others were described as rude or unprofessional.

Overall Experience

Customer experiences varied widely, with some expressing satisfaction and others vowing not to return due to repeated negative experiences.
  • OO
    OtherNameWasTaken
    2 days ago
    5.0
    I had a wonderful experience at McDonald’s recently. The staff were friendly, efficient, and made sure my order was prepared quickly and accurately. The restaurant was clean and welcoming, and the overall atmosphere felt inviting. As for the food—everything was fresh, hot, and flavorful. The fries were perfectly crispy, the burger was well-made, and my drink was just the right temperature. It’s clear the team takes pride in delivering a consistent and enjoyable meal. Highly recommend this McDonald’s location for anyone looking for great service and reliably tasty food!
  • JG
    Johnny George
    Nov 16, 2025
    5.0
    Quick and the food was fresh.
  • MG
    Manuel Gomez
    Oct 31, 2025
    1.0
    Why you always give me the service in this in this restaurant in McDonald's only gave me for McDonald's chicken nuggets and now I'm giving you one stars for the service and the food for no reason for Happy meal only for four chicken nuggets lost reviews I'm about to tell the state
  • ML
    master legend
    Oct 22, 2025
    4.0
    It's an average McDonald's nothing spectacular and it's not run down and dirty so it's a medium kind of McDonald's.
  • MA
    Melissa Armstrong
    Oct 10, 2025
    2.0
    Traveling through, stopped for a quick bite. Flies are flying all over the inside of the restaurant, thankfully we got our order to go. No ketchup in the dispensers (this may be common practice now), had to ask for it at the counter. As a customer walked in she almost slipped on the just mopped floor. After almost slipping the gentleman mopping the floors just mopped back over the area she almost slipped on, making the floors almost unpassabble. We had to use extreme caution as we slipped and slid out of the restaurant. Our sandwiches were messily put together, fries were not completely cooked, cold to the touch. As we were leaving we noticed a customer bringing a wrong order in that was ordered through the drive-thru. Not a pleasant experience and definitely not worth the money.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 20605 Hwy 365 in North Little Rock?

This McDonald's location is open 24 hours a day, 7 days a week.

Does the McDonald's at 20605 Hwy 365 offer drive-thru service?

Yes, this location has a drive-thru that is open 24/7.