Many customers reported slow service, with long wait times for food and delivery, contradicting the brand's 'freaky fast' promise.
Food Quality
Several reviews highlighted issues with food quality, including spoiled ingredients, poorly made sandwiches, and inconsistent portion sizes.
Customer Service
Customer service experiences varied, with some staff being friendly and accommodating, while others were reported as rude or indifferent.
Cleanliness
Concerns were raised about cleanliness, particularly regarding food handling practices and the state of the dining area.
KC
Keith The Carguy Covington
Dec 3, 2025
1.0
Ordered a belt and got old tomato’s and brown lettuce barely any bacon. Weak sandwich a cookie and drink for 21 dollars then the driver 4 dollar tip.
25 dollars
For a 5 dollar meal
SS
Samantha Stacy
Nov 4, 2025
5.0
Good fast service!
JH
Jason Harvey
Oct 11, 2025
1.0
horrible food, spoiled lettuce
LR
Lisa Ritchey
Sep 28, 2017
5.0
always satisfied with jimmy johns. especially this one.