Many customers reported slow service, with long wait times for food and orders not being ready on time.
Food Quality
There were numerous complaints about food quality, including spoiled ingredients, poorly made sandwiches, and inconsistent portion sizes.
Customer Service
Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling practices.
Overall Experience
While some customers enjoyed their meals and praised specific staff members, many expressed disappointment and frustration with their experiences.
KC
Keith The Carguy Covington
Dec 3, 2025
1.0
Ordered a belt and got old tomato’s and brown lettuce barely any bacon. Weak sandwich a cookie and drink for 21 dollars then the driver 4 dollar tip.
25 dollars
For a 5 dollar meal
SS
Samantha Stacy
Nov 4, 2025
5.0
Good fast service!
JH
Jason Harvey
Oct 11, 2025
1.0
horrible food, spoiled lettuce
CC
chase cobb
Aug 18, 2025
3.0
Food is good, hands down one of the best Italian subs around! That said their delivery sucks now, used to be good but recently takes 50+ minutes to get a sandwich delivered 4 minutes from their location and a certain driver has a terrible attitude every time. Guess I’ll just have to pick it up from now on, however I rarely take a lunch break so we’ll see.
NW
Nathan Winebarger
Aug 13, 2025
1.0
Probably sets the record for slowest Jimmy John’s. Food used to be ready practically before you finished ordering. Now it takes 20 minutes for them to make a single sub. What a shame how this place has fallen.