Brand Certified
McDonald's
3.3(1372 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2500 Malcolm Ave, NEWPORT, AR
72112, United States
Certified by McDonald's • Mar 01, 2026
(870) 201-1550
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,372 reviews
5 stars
404
4 stars
258
3 stars
295
2 stars
133
1 star
282
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of attitude and dismissiveness noted.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about undercooked or stale food.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in restrooms, impacting the overall dining experience.
Speed of Service
Customers frequently noted long wait times, both in the drive-thru and inside the restaurant, contributing to dissatisfaction.
- BMBrandon MagnessJan 19, 20261.0Cause me and my fiance called to ask one question and they are going to get attitude for no reason
- CHChloe HurfordJan 16, 20261.0This is the worst McDonalds, management does not care. Customer service is nonexistent and don’t make any customizations to an order, they won’t even bother reading the order. Spent $50, none of my order was correct, no sauce, no napkins, I was shorted chicken nuggets also no ice in the drinks. Called to make manager aware, she didn’t even apologize!
- PEPhil EickmeyerDec 26, 20255.0The best bqpounder i ever had! The workers were all working together in perfect sequence. I could tell that everybody there cared about their customers and what they did. Day after christmas away from family to work is tough but i really appreciate you coming in to serve!
- RBRebecca BeccaDec 3, 20251.0Waited 5 minutes at counter before being helped. Absolutely NO toilet paper in the ladies restroom. Chocolate chip cookies were warm and tasty.
- JBJosh BaileyNov 18, 20253.0Food is usually good but the customer service is not the greatest. Everyone I speak to is either mad for no reason or just disrespectful.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2500 Malcolm Ave, Newport, AR?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
When is the drive-thru at this McDonald's location available?
The drive-thru is open every day from 5:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 6:00 AM to 10:00 PM, except on Fridays and Saturdays when it extends to 11:00 PM.
Can I order food from McDonald’s online or via a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services.
What payment methods are accepted at McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
Are there any banks near McDonald's at 2500 Malcolm Ave for convenient banking before or after your meal?
Yes, First Community Bank, IBERIABANK, and First Horizon Bank are nearby for your banking needs.
What nearby restaurants can I visit close to this McDonald's for more dining options?
Nearby eateries include Taco Bell, Pizza Hut, China Star, joe’s Italian Pizza & Pasta by Duran’s, and IMAD Chicken Shack.
Are there any convenient shops or services near McDonald's to visit before or after your meal?
Yes, nearby you can find Walgreens pharmacy, Dollar Tree discount store, Goodwill Store donation center, and LibertyX Bitcoin ATM among others.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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