Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of experiences with service, ranging from friendly and attentive staff to slow service and rude interactions.
Food Quality
Feedback on food quality was inconsistent, with some praising fresh and hot meals while others complained about cold or incorrect orders.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including unsanitary conditions and pest issues.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Ice Cream Availability
The ice cream machine was frequently reported as out of service, causing disappointment among customers.
BM
Brennan Maxim
Feb 22, 2026
2.0
Slow to get order
JN
Jaime Nicholas
Jan 10, 2026
5.0
Husband and I came in late traveling and the food was made fresh to order. The food was very good and staff were friendly. It was nice at almost midnight to receive quality service. Thank you!