Service Quality
Customer experiences with service are mixed, with some praising friendly staff while others report rude interactions and long wait times.
Order Accuracy
Many customers express frustration over incorrect orders, with a significant number reporting that their requests were not fulfilled as expected.
Food Quality
Feedback on food quality is inconsistent; while some enjoy the drinks and certain menu items, many complain about cold, poorly prepared, or unsatisfactory food.
App Functionality
Several customers have encountered issues with the mobile app, including problems with order processing and communication.
Atmosphere
The dining environment is noted to be less than ideal at times, with complaints about cleanliness and distractions from non-paying customers.