Customers reported inconsistent food quality, with some meals being excellent while others were overcooked or missing items.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dead flies and messy conditions in the dining area.
Service Issues
There were frequent complaints about incorrect orders and slow service, particularly during busy times.
Staff Friendliness
Despite some negative experiences, many customers praised the staff for being friendly and attentive.
Ice Cream Availability
Customers expressed disappointment over the unavailability of ice cream machines during late hours.
LC
Lady K Crane
Oct 16, 2025
5.0
Today's lunch was $7 chicken strip meal, fries made to order and I updated my included sundae to the toffee cookie caramel Blizzard. Wow!! Those fries were so hot and crispy!! Thanks, Anthony!! And the sweet lady behind the counter, Hope, showed the kind of dedication and concern that her customers were getting what they asked for, I think she and Anthony deserve 5 STARS, THUMBS UP and A RAISE IN PAY. Fewer and fewer people care these days like these 2 did!! I wholeheartedly recommend this location!!
JP
John P
Oct 14, 2025
5.0
I came in for a nice fresh order of crispy chicken tenders and fries. The tenders had a little bit of blood coming from the center of the chicken but the taste was EMACULATE. I turned my car around immediately to order the same exact meal. My new order came with a couple of roach legs and random short curly hairs but I would definitely recommend this meal to everyone very good.
CL
Crystal Lane
Sep 19, 2025
1.0
I ordered delivery from the DQ website as I do not have to DoorDash app, and I was missing my bacon cheeseburger and fries. I received my daughter’s food and my drink. My door dasher was very understanding and tried to get the rest of my food, but DQ said that I had to get in touch with DoorDash to get a refund for the missing items. Even though I have the printed receipt and email confirmation showing that I ordered the items.
GW
Gregg Wiles
Aug 24, 2025
4.0
It's a Dairy Queen. Consistent with the brands modle.
HD
Heather Diel
Aug 17, 2025
1.0
Place inside looks so gross there’s dead flies everywhere and everything looked messy and nasty where they make the food
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food can I expect at Dairy Queen Grill & Chill in Mountain Home?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, fries, and treats like Blizzard® Treats and Chicken Strip Baskets.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday through Thursday and Sunday from 9:00 AM to 9:00 PM, and on Fridays and Saturdays from 9:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, provides booster seats, high chairs, wheelchair accessibility, and restrooms suitable for children.
Can I order food online or use a mobile app for deals at this Dairy Queen?
Yes, you can order online through their website or app, which also offers exclusive deals available for app users.
Where is Dairy Queen Grill & Chill located in Mountain Home?
It is located at 140 S Main St, Mountain Home, Arkansas, 72653-3849, USA.
What are some nearby attractions I can visit before or after dining at Dairy Queen Grill & Chill?
You can visit Robinson Point Park, a nearby park and campground, offering a nice outdoor experience before or after your meal.
Are there any spas close to Dairy Queen Grill & Chill where I can relax after a meal?
Yes, nearby spas include The Spa Pantry, Panacea Day Spa & Salon, Eclectic Esthetics, and Salon de Zen, providing a variety of beauty and relaxation services.
What other food or beverage options are available near Dairy Queen Grill & Chill?
Nearby is Bomb Nutrition, a health food restaurant and smoothie juice bar, offering a healthy alternative if you're looking for something different.
Is there parking or public facilities near Dairy Queen Grill & Chill in Mountain Home?
While specific parking details are not provided, nearby facilities include Main St Mini Storage for storage needs, and various automotive repair shops like Elite Automotive Repair and Goodyear Tire-Mt Home Tire & Auto Service.