McDonald's

3.4
2036 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1805 N Business 9, Morrilton, AR
72110, United States

Hours

Reviews

3.4
2,036 reviews
5 stars
672
4 stars
409
3 stars
415
2 stars
184
1 star
356

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a consistently poor service experience.

Food Quality

Many reviews mentioned cold, overcooked, or incorrect food orders, with some customers expressing disappointment in the freshness and preparation of their meals.

Cleanliness

While some customers noted clean restrooms and dining areas, others reported unsanitary conditions and a lack of attention to cleanliness during busy times.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others criticized overall rudeness and lack of professionalism.
  • KB
    Kenneth Baker
    4 days ago
    1.0
    The employees cant read i told them NO lettuce NO mayo add mustard to my McChicken and had all of it a McDouble with no modifications and got a cheese burger with mayo
  • HC
    Hanna Cates
    6 days ago
    1.0
    Absolutely could have been better service and everything in between.
  • AY
    Adriana Young
    6 days ago
    1.0
    The app says you close at 12. I got to the drive thru at 10:58. Sat there for 2 minutes. The order screen went back, so I figured they turned the lights off. I drove up to the first window. And sat there til a cook came over to mop. I honked and he opened the window I asked him if they were closed cus the app says 12 and he went to get the manager (long brown hair, big eyes) she came over being rude saying they closed at 11 I explained to her that I was at the speaker at 10:58 and they were not closed yet because it was not 11. She said “well we already threw away all of the food” Whoever the manager was on night shift working on 1/5/2025, needs an attitude check and talk from the boss.
  • SW
    sasha welsh
    Dec 28, 2025
    1.0
    Stopped here on a long drive so I was eager to get back on the road as I had at least 6 more hours to drive. The bathroom had poop all over it, on the floor and walls of the womens bathroom. Literal children were running it. My order took about 30 minutes which is crazy. They forgot napkins and ketchup. Service was rude I had to come inside to request ketchup and was ignored. All lights were off in the parking lot. And to top it off our order was wrong and cold and burger meat was hard
  • JT
    Jade Taylor
    Dec 16, 2025
    1.0
    I waited in line for about five minutes, which was completely fine. Unfortunately, the fries were cold and soggy, and the burger looked like it had been sitting for at least an hour. I didn’t even try the burger because of how unappetizing it was. I only had a five-minute drive home, so this was not due to travel time. Absolutely ridiculous. I will not be returning

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Morrilton, AR?

McDonald's Morrilton is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What are the drive-through hours at McDonald's Morrilton?

The drive-through operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.