McDonald's

3.4
2017 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1805 N Business 9, Morrilton, AR
72110, United States

Hours

Reviews

3.4
2,017 reviews
5 stars
667
4 stars
405
3 stars
412
2 stars
184
1 star
349

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor communication, and rude staff, leading to a frustrating experience.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.

Cleanliness

While some customers noted that the dining area and restrooms were clean, others reported unsanitary conditions and a lack of attention to cleanliness.

Staff Behavior

Feedback varied on staff friendliness; some praised individual employees, while others criticized overall unprofessional behavior and lack of customer service.

Operational Efficiency

Customers frequently mentioned issues with the drive-thru and order fulfillment, indicating a need for better management and staffing.
  • HD
    haley dove
    Nov 16, 2025
    1.0
    This place is literally a joke. it took them 25 min to make an iced coffee. that’s it. and when I called the store about it they was rude. My husband was sick and didn’t wanna go inside and they would not even refund him. Worst McDonald’s I’ve ever been too. 😮‍💨
  • SK
    Stephen King
    Nov 7, 2025
    5.0
    They have not messed up an order most mcds mess up my orders..... Thank you for caring about your customers
  • PJ
    patricia johnson
    Nov 4, 2025
    2.0
    I usually like them but the morrilton walmart, closed early like almost an hour and was sitting in driveway and already ordered on the app.
  • MM
    Michael Moreno
    Oct 30, 2025
    1.0
    Embarrassing how unprofessional and chaotic your night crew is. Employees on phones, manager threatening to strangle other employees. No hairnets, personal food on counter. 930pm on a Thursday. Feel bad for the manager on duty, the staff just runs over her. Front counter girl completely clueless
  • DB
    Dad Bear
    Oct 27, 2025
    1.0
    I just waited for several minutes for the unkempt cashier to look up from Facebook on her phone. During the breakfast rush!!!!!! She literally stopped working to play on her phone, during a rush!!! You'd think a woman in her 60s would know better.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Morrilton, AR?

McDonald's Morrilton is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What are the drive-through hours at McDonald's Morrilton?

The drive-through operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.