Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold, overcooked, or poorly prepared food, with some customers expressing disappointment in the freshness.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.
Staff Attitude
While some reviews praised friendly staff, many others highlighted unprofessional behavior and lack of attention from employees.
TA
Tasha Adams
Jan 15, 2026
1.0
They took 30 mins to get my Big Mac and sweet tea
I went through the drive through and they gave us the wrong thing at first
RB
Rebecca Bennett
Jan 14, 2026
1.0
I was on shift with a client and we stopped to eat. I spent my last 10$ till I got paid the next day on lunch. Only for it to be canceled and told it would be in my account in 24 hours. Now I am hungry and my client ordered his food from same app and he got his food the fries were cold no salt, the burger had so much sauce on it to cover up the crusty patty that had been cooked too long. Now it's 10:35 in the morning this will be the last time I go there. Thank God for the WENDY'S down the stree.
KB
Kenneth Baker
Jan 8, 2026
1.0
The employees cant read i told them NO lettuce NO mayo add mustard to my McChicken and had all of it a McDouble with no modifications and got a cheese burger with mayo
HC
Hanna Cates
Jan 6, 2026
1.0
Absolutely could have been better service and everything in between.
AY
Adriana Young
Jan 6, 2026
1.0
The app says you close at 12. I got to the drive thru at 10:58. Sat there for 2 minutes. The order screen went back, so I figured they turned the lights off. I drove up to the first window. And sat there til a cook came over to mop. I honked and he opened the window I asked him if they were closed cus the app says 12 and he went to get the manager (long brown hair, big eyes) she came over being rude saying they closed at 11 I explained to her that I was at the speaker at 10:58 and they were not closed yet because it was not 11. She said “well we already threw away all of the food”
Whoever the manager was on night shift working on 1/5/2025, needs an attitude check and talk from the boss.