Wendy's

3.9
717 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Monticello, AR we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Monticello, AR hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
335 Highway 425 North, Monticello, AR
71655, United States

Hours

Reviews

3.9
717 reviews
5 stars
316
4 stars
178
3 stars
115
2 stars
45
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude service and long wait times, particularly in the drive-thru.

Food Consistency

The quality of food varied significantly, with some customers receiving cold or incorrect orders.

Cleanliness Issues

Multiple reviews mentioned unsanitary conditions in the restaurant, including flies and dirty surfaces.

Positive Experiences

Despite the negatives, some customers praised the fast service and friendly staff during their visits.

Management Concerns

Several reviews highlighted unprofessional behavior from management and staff, impacting overall customer experience.
  • TE
    Trevor Edmondson
    Oct 31, 2025
    3.0
    They called me fat for ordering 12 Dave's triples
  • RS
    Randy Smith
    Oct 29, 2025
    1.0
    Bought honey maple bacon sandwiches and paid for extra honey maple bacon for the sandwiches and they didn't put anything on them now they won't pick up the phone
  • MT
    Mark Thomas
    Sep 21, 2025
    4.0
    Food is ok, service is ok Atmosphere is ok.
  • AP
    Aaron Pettit
    Aug 29, 2025
    1.0
    The person working the drive thru around 3pm today in Benton was probably the rudest person I've had the displeasure of taking my order. I asked them for specific items to be customized, and was met with rudeness. When I was at the window, I asked them three times how their day was going, and they were non-responsive. When I showed them my phone for app points, they said, "make it brighter!" I then, asked them to cancel my order and we went to Zaxby's at Alcoa and ate.
  • TE
    Tifa Edgin
    Jun 27, 2025
    5.0
    They don't take hundreds

Frequently Asked Questions About Wendy's

Is Monticello Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.