Brand Certified
McDonald's
3.2(1013 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
369 Hwy 425 North, Monticello, AR
71655, United States
Certified by McDonald's • Mar 01, 2026
(870) 367-7441
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,013 reviews
5 stars
287
4 stars
199
3 stars
196
2 stars
112
1 star
219
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and consistently receiving the wrong food.
Service Speed
Numerous reviews highlighted long wait times, both in the drive-thru and for in-store orders, with some customers expressing frustration over the slow service.
Food Quality
Feedback indicated that food quality was often poor, with complaints about cold, stale, or improperly prepared items.
Customer Service
While some customers praised friendly staff, many others reported rude service and a lack of attention to customer needs.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and overall cleanliness issues.
- CNCindy NicholsonFeb 17, 20263.0Not very good food was not fresh
- ACAshley CJan 20, 20263.0The food is often made incorrectly and the wait is sometimes way too long for a fast food chain. I understand fully that there are times when they are understaffed, but getting people’s food wrong in an entire order and even forgetting items is unacceptable.
- GAgopal ajmeriDec 24, 20255.0AWESOME GREAT SERVICE.
- AKAdda KdjDec 23, 20251.0No napkins for food and no water in bathroom 0 star
- RTRodrigo TamezDec 10, 20251.0To start i waited 15 minutes for someone to attend me at the drive thru window. Secondly they forgot my fries and the two sauces i asked for. I also paid for an extra patty on my burger which they did not add. Lastly they gave me a coke instead of the dr. pepper i ordered. I will not be coming back and i dont recommend you come to this location either.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
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- Official website