McDonald's

3.2
1010 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
369 Hwy 425 North, Monticello, AR
71655, United States

Hours

Reviews

3.2
1,010 reviews
5 stars
287
4 stars
197
3 stars
195
2 stars
112
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over their experiences.

Food Quality

Several reviews highlighted issues with food quality, including cold, stale, or poorly prepared items, leading to dissatisfaction.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall lack of cleanliness.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • GA
    gopal ajmeri
    Dec 24, 2025
    5.0
    AWESOME GREAT SERVICE.
  • AK
    Adda Kdj
    Dec 23, 2025
    1.0
    No napkins for food and no water in bathroom 0 star
  • RT
    Rodrigo Tamez
    Dec 10, 2025
    1.0
    To start i waited 15 minutes for someone to attend me at the drive thru window. Secondly they forgot my fries and the two sauces i asked for. I also paid for an extra patty on my burger which they did not add. Lastly they gave me a coke instead of the dr. pepper i ordered. I will not be coming back and i dont recommend you come to this location either.
  • BE
    Becky Eakin
    Dec 10, 2025
    1.0
    Got a Steak egg cheese bagel. Bagel was so hard couldn't eat it steak was old. Wasted $10.50!
  • AM
    Alissa McGowan
    Nov 27, 2025
    1.0
    I went Thanksgiving day. It was busy, but there’s no reason for my food to be cold and burger was stale. I ordered a Dr Pepper. The lady even asked me what my drink was, I said Dr Pepper clearly. She gave me a coke. I waited in line for 30 minutes for my food to be ruined and money wasted.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Monticello, AR?

McDonald's in Monticello, AR is open 24 hours a day, seven days a week.

Does McDonald's in Monticello offer delivery services?

Yes, McDonald's offers delivery services 24/7 through their McDelivery platform.