McDonald's

3.2
1001 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
369 Hwy 425 North, Monticello, AR
71655, United States

Hours

Reviews

3.2
1,001 reviews
5 stars
284
4 stars
196
3 stars
195
2 stars
111
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh items while others received cold or poorly prepared food.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and restrooms.
  • SR
    Space Race
    Nov 6, 2025
    1.0
    Waited 30 minutes for one meal. There was one car in line in front of me. Poorly ran and poorly maintained food lacked any seasoning or flavor. Worst McDonald’s in the south.
  • JJ
    Jason
    Sep 27, 2025
    1.0
    Sitting in line for 18 minutes with only 3 cars in front of me just to get cold fries and no sauce Is ridiculous. It used to be called fast food now it’s just slow and expensive. Very unhappy experiences coming from here recently
  • WB
    Walter Bandy
    Sep 18, 2025
    5.0
    Very quick and efficient.
  • TW
    Tamatha Whitaker
    Jul 31, 2025
    4.0
    Got breakfast and a coffee. Didn't see what I wanted so settled for a different item. Way to high priced!!
  • DF
    Dr. Tanesha Ford
    Jul 30, 2025
    4.0
    The food was fresh. The chicken strips are so good. The wait time was quite longer than what I'm used to. But overall experience was good.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Monticello, AR?

McDonald's in Monticello, AR is open 24 hours a day, seven days a week.

Does McDonald's in Monticello offer delivery services?

Yes, McDonald's offers delivery services 24/7 through their McDelivery platform.